Jari Abbas
Summary
Dynamic Customer Service Executive with a proven track record at Air India Sats, excelling in resolving customer complaints and enhancing satisfaction. Leveraging excellent communication and time management skills, I effectively managed check-in processes and trained new staff, ensuring seamless operations and a positive customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Executive
Air india sats
Gurgaon
10.2024 - Current
- Assisted customers with inquiries and provided information about services.
- Resolved complaints and ensured customer satisfaction through effective communication.
- Managed check-in processes and coordinated passenger boarding efficiently.
- Handled ticketing operations using airline reservation systems accurately.
- Provided support to new staff during training sessions on service procedures.
- Ensured that all customer queries were handled quickly and professionally.
Education
Modern Public School
Meerut Jp International School
Meerut B.com -
Chaudhary Charan Singh University
Meerut Skills
Time management
Adaptive personality
Team work
Excellent communication
Languages
English
First Language
Hindi
Advanced (C1)
C1
Urdu
Advanced (C1)
C1
Certification
Certificate in Amadeus
Certificate in Aviation
Certificate in Hospitality
Nsdc qualified
Personal details
- Height 175cm
- Weight 76
- Passport is available
Timeline
Customer Service Executive
Air india sats
10.2024 - Current
Modern Public School
Jp International School
B.com -
Chaudhary Charan Singh University