Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jari Mill

Gas City,IN

Summary

Dynamic Patient Access Scheduler at Marion Health, recognized for enhancing scheduling efficiency and maximizing clinic revenue. Proficient in insurance verification and HIPAA compliance, I excel in fostering patient satisfaction through effective communication and organization. My contributions to continuous improvement initiatives have significantly streamlined appointment processes, ensuring optimal operational performance.

Overview

55
55
years of professional experience

Work History

Patient Access Scheduler

MARION HEALTH
10.2017 - Current
  • Improved patient scheduling efficiency by streamlining appointment booking processes.
  • Boosted overall operational efficiency by maintaining up-to-date knowledge of insurance requirements, billing practices, and medical terminology.
  • Contributed to departmental goals by participating in continuous improvement initiatives aimed at enhancing scheduling systems and procedures.
  • Contributed to increased clinic revenue by consistently maximizing daily schedules and accommodating additional appointments.
  • Enhanced patient satisfaction by promptly addressing inquiries and concerns related to their appointments.
  • Demonstrated adaptability in meeting changing demands of healthcare environments through cross-training in other administrative roles as needed.

Office Assistant

CAREY SERVICES, INC.
09.2010 - 05.2013
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.

Paralegal

LANIER FOUNTAIN & CERUZZI
10.2009 - 05.2013
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Prepared legal briefs, motions, and pleadings.
  • Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.

Office Manager

GILLUM FACIAL PLASTIC SURGERY, PC
09.2006 - 09.2009
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Legal Assistant

DENNIS WENGER & ABRELL
09.2004 - 09.2006
  • Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Responded to client inquiries, providing accurate legal advice and offering assistance.
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.

Paralegal

LANIER & FOUNTAIN
02.2004 - 09.2006
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.

Office Manager

MARTIN PLUMBING HEATING & AIR CONDITIONING, INC.
03.1995 - 08.2003
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.

Legal Assistant

KILEY, HARKER, KILEY, MICHAEL & CERTAIN
06.1989 - 03.1995
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Legal Secretary

Beaman & Kauffman
09.1985 - 05.1989
  • Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
  • Facilitated communication between clients and attorneys, ensuring prompt responses to inquiries.
  • Arranged for delivery of legal correspondence to clients, witnesses, and court officials.
  • Organized files for court proceedings.
  • Received and placed telephone calls to clients and prospective clients.
  • Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.

Bookkeeping Assistant

STATES & SAVINGS BANK
03.1979 - 05.1981
  • Managed invoices, payments and deposits, maintaining accurate expenditure records.
  • Maintained inventory of office supplies and placed orders.
  • Supported month-end closing activities, such as reconciling bank statements and adjusting journal entries, for accurate financial reporting purposes.
  • Reconciled bank statements and credit card accounts for accuracy and completeness.
  • Provided exceptional customer service when addressing client inquiries related to billing issues or account balances due diligently and professionally.

Seasonal Worker

INDIANA BEACH
05.1970 - 08.1977

I worked in various positions through my junior hgh and high school summers as gift shop employee helping customers select items for purchase such as clothing, jewelry or other gifts. i also worked in various games helping people enjoy their vacations with winnings from different types of games. i also work as a ride operator operating the Scrambler.

  • Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
  • Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.

Nursing Assistant

Turtlecreek Healthcare Facility
09.1974 - 05.1977
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

Secretarial Sciences

INDIANA BUSINESS COLLEGE
Marion, IN

Certification - Paralegal Studies

INDIANA UNIVERSITY AT KOKOMO
Kokomo, IN

Skills

HIPAA compliance

  • Strong organization
  • Patient registration
  • Insurance verification
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Multitasking and organization
  • Phone and email etiquette
  • Relationship building
  • Data entry
  • Medical terminology
  • Electronic health records
  • Registration and admissions
  • Policy understanding
  • Quality assurance
  • Eligibility determination

Timeline

Patient Access Scheduler

MARION HEALTH
10.2017 - Current

Office Assistant

CAREY SERVICES, INC.
09.2010 - 05.2013

Paralegal

LANIER FOUNTAIN & CERUZZI
10.2009 - 05.2013

Office Manager

GILLUM FACIAL PLASTIC SURGERY, PC
09.2006 - 09.2009

Legal Assistant

DENNIS WENGER & ABRELL
09.2004 - 09.2006

Paralegal

LANIER & FOUNTAIN
02.2004 - 09.2006

Office Manager

MARTIN PLUMBING HEATING & AIR CONDITIONING, INC.
03.1995 - 08.2003

Legal Assistant

KILEY, HARKER, KILEY, MICHAEL & CERTAIN
06.1989 - 03.1995

Legal Secretary

Beaman & Kauffman
09.1985 - 05.1989

Bookkeeping Assistant

STATES & SAVINGS BANK
03.1979 - 05.1981

Nursing Assistant

Turtlecreek Healthcare Facility
09.1974 - 05.1977

Seasonal Worker

INDIANA BEACH
05.1970 - 08.1977

Secretarial Sciences

INDIANA BUSINESS COLLEGE

Certification - Paralegal Studies

INDIANA UNIVERSITY AT KOKOMO
Jari Mill