To obtain a position that will enable me to use my educational background as well as develop and grow professionally.
Results-driven Operations Manager known for unparalleled productivity and efficiency in task completion. Specialize in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operations management and positive team dynamics.
Overview
21
21
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Rocky mountain precision services
Castle Rock
10.2018 - 03.2025
Coordinated supply chain operations to ensure timely delivery of materials and services.
Implemented process improvements that streamlined operations and reduced costs.
Monitored performance metrics to identify areas for operational enhancement.
Trained and mentored team members to enhance skills and improve overall performance.
Conducted risk assessments to identify potential challenges and develop mitigation plans.
Developed and maintained operational procedures to ensure compliance with industry standards.
Led cross-functional teams in executing projects on time and within budget.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Built strong operational teams to meet process and production demands.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Monitored and improved efficiency of processes, team performance, and customer service.
Merge Operator
Doors distribution
Denver
09.2016 - 10.2018
Executed merging operations to combine data sets accurately and efficiently.
Monitored system performance during merger processes to ensure optimal functionality.
Conducted troubleshooting for merging issues to maintain data integrity.
Hardscape Installer
Gardens of Growth
Indianapolis
04.2011 - 08.2016
Forman – Oversee projects and crew of 3 to 5 members
Creatively design and construct hardscape landscaping including patios, water features, fireplaces, and more.
Safely and efficiently run heavy machinery to assist in every day jobs
Use mathematical skill set daily to figure grade and slopes for drainage
Mineman
United States Navy
Indianapolis
09.2006 - 09.2012
Handle and operate deck-loaded mine neutralization equipment
Perform maintenance on and assemble mines
Perform electrical and electronic checks and tests of circuitry and components, as well as solve complex electronic problems when tests fail
Work with various types of mine handling equipment such as forklifts, cranes, and heavy transport trucks. Safely operate various types of hand equipment such as sandblasters, grinders, and pneumatic torque tools. Also work with basic mechanic hand tools, electrical meters and electrical test equipment.
Served in a NCHB7 Cargo Handling Battalion on deployment to Afghanistan and Kuwait. Successfully loaded and unloaded large containers and rigged for crane operations.
Construction Supervisor
Jay’s Property Maintenance
Indianapolis
08.2004 - 04.2011
Lead and supervise team members in everyday tasks including remodels, landscaping, and snow removal
Developed and polished skills in carpentry, electrical, plumbing, and painting
Accurately estimated costs and pricing for jobs and prospects
Education
GED -
United States Navy
North Central High School
Indianapolis, IN
08.1999 - 08.2003
Skills
Hard-working
Reliable
Flexible
Interpersonal Skills
Communication
Project management
Workflow optimization
Effective communication
Problem solving
Employee training
Quality assurance and control
Certification
ATT Electronics Certification
Awards
Awarded two Navy Achievement medals
Received Admirals letter for duties and service in deployment to Afghanistan
Skill Summary
Hard-working – Able to complete all assigned tasks efficiently and thoroughly; Work in all adverse weather conditions
Reliable – Dependable and timely
Flexible – Ability to take on new tasks and adapt to changes while working flexible hours
Interpersonal Skills – Work well with others
Communication – Efficient with verbal and written communication