Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jasbir Kaur

Kamloops

Summary

Second-year post-baccalaureate student in Marketing at Thompson Rivers University. An attentive individual providing exceptional customer service through diligent management. Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt to working effectively unsupervised and quickly master new skills to be a part of the expanding business sector, reach the zenith with a positive approach and outlook, and be organized and innovative within the workplace.

Overview

10
10
years of professional experience
1
1
Certification

Work History

FRONT END ASSOCIATE

Walmart
Kamloops
04.2025 - Current
  • Assist customers with product inquiries and selections.
  • Balanced cash drawers and generated reports for store management.
  • Operate cash registers, scan merchandise efficiently and accurately
  • Process various payment types like cash, debit, credit, gift cards and coupons
  • Bagged, boxed, or wrapped merchandise carefully and efficiently.
  • Watch for and recognized security risks and thefts to prevent or handle situations.
  • Issue Receipts, manage returns and exchanges efficiently while maintaining high customer satisfaction rates.
  • Assist customers with self-checkout processes and troubleshooting any issues.
  • Ensure compliance with all safety policies and procedures.

OMNI CUSTOMER FULFILLMENT ASSOCIATE

Walmart
Kamloops
11.2023 - 03.2025
  • Provided excellent customer service to ensure positive customer satisfaction with their orders
  • Responded to customer orders promptly and accurately while maintaining quality standards
  • Ensured that all safety procedures were diligently followed
  • Followed company policies and procedures regarding order fulfillment, shipping and receiving
  • Assisted with training new employees on proper order fulfillment techniques by coordinating with them in a team
  • Maintained accurate records of completed orders including pick lists and packing slips
  • Responded quickly and courteously to customer inquiries via phone or email.

DATA CONTROL ASSOCIATE

FIS Global Business Solutions Pvt. Ltd
Gurugram
01.2022 - 08.2023
  • Handing Consumer Financial Institutes Disputes
  • Processing Consumer profile entitled with the closed account
  • Medium to solve consumer problems
  • Connected with team leads, and supervisors for better results.
  • Coordinated with consumers to check on the status of closed accounts to help them further.

ASSISTANT FASHION DESIGNER

Maharani of India
New Delhi
01.2017 - 10.2020
  • Provided input on ways to improve production processes and reduce costs
  • Evaluated fabrics and trims to determine suitability for design concepts
  • Analyzed industry trends and incorporated them into designs where appropriate
  • Collaborated with pattern makers to create prototypes of garments for review by the head designer
  • Organized fabric samples and kept up-to-date records of all garment components used in production runs

INTERNSHIP TRAINING

Abhi Singh (FDCI Member)
New Delhi
05.2015 - 08.2015
  • Worked on designing and showcasing to customers
  • Coordinating with internal and external clients
  • Resolving customers' queries regarding designs through calls and emails
  • Inspect products during the design process.

Education

Post-Baccalaureate Diploma - Marketing

Thompson Rivers University
Kamloops, BC
09-2023

Bachelor of Arts - Humanities and Social Sciences

University of Delhi
New Delhi, India
05-2015

Skills

  • Customer Service
  • Analytical Skills
  • Time Management
  • Flexibility
  • Communication Skills
  • Teamwork
  • Multitasking capacity
  • Retail merchandising

Certification

  • First Aid with CPR and AED
  • Food Safe Certification
  • Mental Health First Aid
  • Naloxone Training
  • Hootsuite Platform Certification CRM tool (2024)
  • CorelDraw X3 (2016)

Accomplishments

  • Star of the Month (Jul) (Walmart Canada, 2025)
  • Star of the Month (Feb) (Walmart Canada, 2024)
  • Star of the Month (Oct) (Walmart Canada, 2024)
  • Outstanding Student (International Polytechnic for Women, New Delhi, India, 2015-2016)
  • Student of the Year (International Polytechnic for Women New Delhi, India, 2016)

Timeline

FRONT END ASSOCIATE

Walmart
04.2025 - Current

OMNI CUSTOMER FULFILLMENT ASSOCIATE

Walmart
11.2023 - 03.2025

DATA CONTROL ASSOCIATE

FIS Global Business Solutions Pvt. Ltd
01.2022 - 08.2023

ASSISTANT FASHION DESIGNER

Maharani of India
01.2017 - 10.2020

INTERNSHIP TRAINING

Abhi Singh (FDCI Member)
05.2015 - 08.2015

Post-Baccalaureate Diploma - Marketing

Thompson Rivers University

Bachelor of Arts - Humanities and Social Sciences

University of Delhi

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