Jasbir Singh Wraich
It Professional, Manager
Mohali
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Manager with over 5 years of experience in educational and computer industries. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Manager
The visa site educations
Dhuri
04.2015 - 11.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Check Off Worker
Ingram micro
Manukau
07.2012 - 08.2012
- Stock checking
- Dealing with customers
- Data Entry
- Familiar With RF guns
- Data entry/log check
- Technical support
- Worked with customers to understand needs and provide excellent service.
Computer Technician Specialist
Singh computers
Manukau
05.2011 - 08.2012
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers and more.
- Patiently walked individuals through basic troubleshooting tasks.
- Imaged and prepared new computers for integration into company networks and systems.
- Installed new servers as part of $[Amount] company upgrade, completing project on time.
- Answered calls and emails at company's help desk, assisting employees and customers with troubleshooting computer issues.
- Setup, installed and configured computers in various business locations to support operations and reporting.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Recovered critical information from data back ups to restore functionality.
Security Officer
Summit Security
Manukau, South Auckland
08.2010 - 05.2012
- Observational Role
- Communication with Clients
- Tactfully handling Floor Staff’s concerns relating to security issues
- Monitoring Health and Safety Policies and Procedures
- Responsible for monitoring and maintaining a zero stock loss through theft
- Familiar and comfortable with all appropriate security equipment
- First Aid skills and training
- Data Entry on daily enrolling bases
- Managing and monitoring the Administration Duties as and when required
- Oversaw daily monitoring and patrolled buildings, grounds and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked and verified photo identification prior to granting facility access.
- Monitored central alarm systems for fire, intrusion and duress alarms.
- Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Secured [Number] doors in office and main building.
- Reported suspicious activities and persons to law enforcement.
Computer Sales Executive & Technician
Sp Computers
Malerkotla
10.2009 - 03.2010
- Customer Service
- Team Leadership
- Maintenance of all products and services
- Repair of Computer Hardware and Software
- Monitoring and performance management of all Team Goals in line with company objectives
- Professional maintenance of our Door to Door Service
Education
Diploma - Information Technology and Business IT and Business Skills
National Institute of Studies
Auckland 01.2010 - 01.2011
Diploma - Computer Hardware and Networking Hardware
GDInfoTech
Malerkotla 01.2009 - 01.2010
Certificate in Computer Languages C, C -
Gd Infotech
Malerkotla 01.2008 - 01.2009
Certificate in Basic Computing Computing Basics - undefined
Indian Institute of Computer Education
Skills
Business office administration
Office support (phones, faxing, filing)
Office procedures understanding
Shipment check in
Managing office supply inventory
Aircraft checks
Class-B roll off driver
Check-ins
Office operations
Understanding of office operations
Requested donations from current students, alumni, family members and [Type] individuals through calls and email exchanges and promptly offered thanks and appreciation to maintain positive relationships
Accomplishments
- Supervised team of 10 staff members.
- Resolved product issue through consumer testing.
Additional Information
I do have first aid experience and certifications As it requires in security field and day to day routine.i can work under pressure.
Timeline
Manager
The visa site educations
04.2015 - 11.2021
Check Off Worker
Ingram micro
07.2012 - 08.2012
Computer Technician Specialist
Singh computers
05.2011 - 08.2012
Security Officer
Summit Security
08.2010 - 05.2012
Diploma - Information Technology and Business IT and Business Skills
National Institute of Studies
01.2010 - 01.2011
Computer Sales Executive & Technician
Sp Computers
10.2009 - 03.2010
Diploma - Computer Hardware and Networking Hardware
GDInfoTech
01.2009 - 01.2010
Certificate in Computer Languages C, C -
Gd Infotech
01.2008 - 01.2009
Certificate in Basic Computing Computing Basics - undefined
Indian Institute of Computer Education