Jasdeep Singh Ghumman
new delhi
Summary
1. Effective Communication
- Listen actively: Pay close attention to your customers' needs, concerns, and desires. This builds rapport and helps you tailor your pitch to them.
- Clear and concise language: Avoid jargon and speak in a way that’s easy to understand. This shows professionalism and helps clients make decisions faster.
- Understanding Customer Needs
Overview
1
1
year of professional experience
Work History
Travel Consultant
Pcm Worldwide Flights Pvt Ltd
03.2024 - Current
- One year of experience in PCM Travel, focusing on the U.S. META & Chat
- Managed customer inquiries, and provided effective sales support for aviation-related products and services.
- Developed and maintained strong relationships with clients to increase sales and customer satisfaction.
- Contributed to the growth of the business by identifying new sales opportunities, and executing follow-up strategies.
Skills:
- Sales expertise in the META process.
- Basic knowledge of Global Distribution Systems (GDS).
Education
Master of Arts -
Delhi University
01-2023
Travel - Tourism And Travel Management
Aviation And Tourism Management
International Institute Training Careers (IITC)01-2022
High School Diploma -
DAV Public School
03-2020
Skills
- Special needs travelers
- Documentation preparation
- Global destinations
- Travel insurance
Languages
Hindi
First Language
Japanese
Elementary (A2)
A2
English
Intermediate (B1)
B1
Affiliations
- COMPUTER SKILLS:
Basic Knowledge of MS Word, MS PowerPoint, Internet Browsing.
- Hobbies
- Exploring new places
- Interacting with people
- Listening to music
Timeline
Travel Consultant
Pcm Worldwide Flights Pvt Ltd
03.2024 - Current
Master of Arts -
Delhi University
Travel - Tourism And Travel Management
Aviation And Tourism Management
High School Diploma -
DAV Public School
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