Jaseena Abdul Jabbar
Trivandrum
Summary
A qualified professional poised to transition from solid background in Medicine to excel in management position. I wish to pursue my career in an environment that encourages creativity and offers ample opportunities to learn and develop my knowledge and skills, and where I can contribute significantly to the growth and success of my organization.
Overview
2
2
years of professional experience
Work History
Wedding Planner
Maritus Events and Wedding planners
10.2022 - Current
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Directed pace of wedding and reception through multitasking and liaising with vendors to carry out event as planned with little or no deviations.
- Executed advertisements, promotions and branding campaigns to attract new clients.
Customer Service Executive
Phykon solutions Pvt ltd
06.2022 - Current
- Designated with promotion to Customer Service Executive in an year of service
- Resolving customer complaints brought to attention
- Creating policies and procedures
- Training and standardization of service delivery
- Conducting quality assurance surveys with customers and providing feedback to the staff
- Possessing excellent product knowledge to enhance customer support.
Transaction Analyst
Phykon solutions Pvt ltd
05.2021 - 05.2022
- Critical order management on daily based calls, fax and emails from customers
- Day to day interaction with end customers and clients
- Documentation and reporting
- Promoted to L2 within an year of service
Education
Bachelor Of Ayurveda Medicine And - Surgery
Kerala University of Health Sciences
06.2018
Higher Secondary - undefined
Bishop Pereira Memorial English School
06.2012
Skills
- Goal Oriented
- Adept at people
- Management
- Have displayed
- Excellence in managing a
- Team
- Good attention to detail
Timeline
Wedding Planner
Maritus Events and Wedding planners
10.2022 - Current
Customer Service Executive
Phykon solutions Pvt ltd
06.2022 - Current
Transaction Analyst
Phykon solutions Pvt ltd
05.2021 - 05.2022
Bachelor Of Ayurveda Medicine And - Surgery
Kerala University of Health Sciences
Higher Secondary - undefined
Bishop Pereira Memorial English School
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