Jashandeep Raina
Chandigarh
Summary
Dynamic sales professional with a proven track record at Nordia, excelling in customer relationship management and effective communication. Leveraged data analysis skills to identify cross-selling opportunities, significantly boosting sales leads. Recognized for enhancing team collaboration and driving productivity through strategic networking and proactive problem-solving.
Overview
14
14
years of professional experience
Work History
Sales Representative
Nordia
Toronto
09.2022 - 03.2025
- Identified customer needs by asking questions and advising on best solutions.
- Identified opportunities for cross-selling additional products and services.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Worked effectively in team environments to make the workplace more productive.
Database Assistant
TRI-S-IT Solutions
Mohali
01.2020 - 12.2020
- Managed and maintained Oracle database systems to ensure optimal performance.
- Oversaw the installation and maintenance of database software and updates.
- Created and implemented data cleansing processes to ensure accuracy of data in databases.
- Analyzed and resolved complex database and system issues promptly.
- Generated weekly reports focused on prospect research.
- Acted as the central point of contact for infrastructure and client collaborations.
System Engineer
Infosys
Pune
02.2011 - 10.2014
- Resolved escalated incidents reported by users involving application failures or other IT related issues promptly.
- Proactively completed the health checks of multiple systems on a daily basis, resulting in a decrease in downtime of production systems.
- Developing reports to address specific business needs.
- Work closely with the stakeholders and team members to demonstrate the highest levels of customer service, communication, productivity, and professionalism.
Education
Post-Graduate Certificate - Business Analytics
Seneca College
Toronto12-2022
Post-Graduate Diploma - Computer Applications
Panjab University
Chandigarh08-2019
Bachelor of Technology - Computer Science Engineering
Chandigarh Engineering College
Mohali08-2010
Skills
- Customer relationship management
- Team collaboration
- Effective communication
- Product knowledge
- Data analysis
- Networking strategies
- Technical documentation
Timeline
Sales Representative
Nordia
09.2022 - 03.2025
Database Assistant
TRI-S-IT Solutions
01.2020 - 12.2020
System Engineer
Infosys
02.2011 - 10.2014
Post-Graduate Certificate - Business Analytics
Seneca College
Post-Graduate Diploma - Computer Applications
Panjab University
Bachelor of Technology - Computer Science Engineering
Chandigarh Engineering College
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