JASMEET KAUR
INDIRAPURAM
Summary
I bring over 8 years of total work experience as a supply chain professional, specializing in managing diverse communication channels within operations. My career spans dynamic sectors such as customer care, human resources management, and robust supply chain oversight. Notably, I dedicated two successful years to human resources, enriching the understanding of organizational dynamics. Currently, I serve as a Dispatch Manager at Five Rivers Transport LLC, a prominent USA-based company. In this role, I oversee comprehensive operational management, leveraging effective communication strategies to optimize broker-carrier relationships and ensure seamless freight movement nationwide.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
Work History
Operations Dispatch Lead
Five Rivers Transport LLC (U.S.A)
1 2024 - Current
- I oversee comprehensive operational management, leveraging effective communication strategies to optimize broker-carrier relationships and ensure seamless freight movement nationwide.
- Coordinate movement of merchandise throughout all regions in America
- Implement and execute strategies to optimize the efficiency of the operation channel
- Developed strong partnerships with leading brokers to optimize supply chain operations.
- Facilitated seamless communication between company's brokers and drivers
- Effectively handled driver communication and prioritized main dispatch.
- Handled entire Dispatch workflow
Addressed and resolved daily freight-related matters - Successfully handled high-volume brokerage transactions
- Raised business value by presenting top-tier freight options
- Determined and aligned with premier suppliers in Pan USA for superior supply chain management, enhancing business connectivity.
- Successfully expanded business operations in alignment with company objectives
- Provided leadership to a team of 10 employees, guiding and supervising their work to ensure optimal performance.
- Facilitated the onboarding process for a trainee by offering training and mentorship.
Senior Dispatcher
Five Rivers Transport LLC (U.S.A)
12.2022 - 01.2024
- Streamlined dispatch processes by implementing efficient routing and communication strategies.
- Maintained detailed records of all dispatch activities, allowing for easy review and analysis of performance metrics.
- Monitored fleet performance, identifying opportunities for route optimization and cost reduction.
- Negotiated contracts with transportation providers, securing favorable terms that benefited both parties while maintaining budgetary guidelines.
Dispatcher
Five Rivers Transport LLC (U.S.A)
11.2020 - 12.2022
- Directed dispatching, routing, and tracking of 50 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
Human Resource Recruiter
Hands on Success Executive Firm (New- Delhi)
12.2018 - 11.2020
- Effectively carried out the entire recruitment process from attracting suitable candidates to screening them.
- Worked closely with hiring managers to identify staffing needs Implemented efficient resume screening processes
- Performing in-person and phone interviews with candidates
- Administering appropriate company assessments
- Performed thorough assessments of references and background information
- Provided suggestions to company hiring managers
- Managed coordination of interviews with hiring managers
- Maintained consistent communication channels for timely interview updates
- Managed client relationships to successfully meet staffing objectives both internally and externally.
- Ensured clear communication of employer information and benefits in screenings.
Education Counselor
Frank fin Institute of Airhostess Training (New Delhi)
01.2017 - 01.2018
- Strategically organized and conducted various training sessions to foster career advancement
- Provided guidance and support to clients in making appropriate career decisions.
- Ensured the efficient maintenance of resources, information, reports and statistical summaries.
- Provided valuable guidance on career choices to students.
- Led data conversion effort for admission leads.
- Identified students in need of special attention to implement strategies for success.
Customer Executive
Astute Financial Services (New -Delhi)
07.2016 - 12.2016
- Utilized strong problem-solving skills to address and resolve customer concerns, resulting in improved customer relationship management
- Oversaw the development of field executives, mentored juniors, and trained new team members
- Generated leads through effective cold calling techniques resulting in increased enrollment for diverse financial offerings.
- Successfully recovered credit card payments from a variety of debtors.
- Played an instrumental role in partnering with Bankers to effectively recover credit card defaulters and maximize revenue.
- Acted as main point of contact for logging customer issues and resolving technical problems.
Education
Class X (CBSE) -
Oxford Public School
Class XII (CBSE) - undefined
Oxford Public School
BBA (Punjab University) -
Govt. College For Girls Ludhiana
05.2012 - 05.2015
M.Com -
MJPRU Bareilly
PGDHRM - undefined
IGNOU
Skills
Telephone skills
Speech comprehension
Order fulfillment
Cargo staging standards
Centre of gravity calculation
Crew leadership
Written and verbal communication
Transportation knowledge
Route Planning
Staff Training and Development
Customer Communication
Supply Chain Understanding
Phone dispatch
Fleet maintenance
Teamwork and Collaboration
Time Management
Dispatch Recordkeeping
Problem-Solving
Organizational Skills
Custom
- Event Organizer, Organized an event 'Treasure Hunt' for hobby council in college fest, Tatva'15, 2015
- Volunteer, Coordinated an event 'Treasure Hunt' for hobby council in college fest, Tattva, 2014
- CR, Assisted the conduct of class from class 5th to 10th & ensured its representation, 2005-2010
Personal Information
- Age: 29 years
- Gender: Female
Languages
English
Hindi
Punjabi
Interests
Hobbies: Travelling and Painting
Timeline
Senior Dispatcher
Five Rivers Transport LLC (U.S.A)
12.2022 - 01.2024
Dispatcher
Five Rivers Transport LLC (U.S.A)
11.2020 - 12.2022
Human Resource Recruiter
Hands on Success Executive Firm (New- Delhi)
12.2018 - 11.2020
Education Counselor
Frank fin Institute of Airhostess Training (New Delhi)
01.2017 - 01.2018
Customer Executive
Astute Financial Services (New -Delhi)
07.2016 - 12.2016
BBA (Punjab University) -
Govt. College For Girls Ludhiana
05.2012 - 05.2015
Operations Dispatch Lead
Five Rivers Transport LLC (U.S.A)
1 2024 - Current
Class X (CBSE) -
Oxford Public School
Class XII (CBSE) - undefined
Oxford Public School
M.Com -
MJPRU Bareilly
PGDHRM - undefined
IGNOU
Similar Profiles
Rondrea KingRondrea King
Manager, Risk Management and Administration at Nissin International Transport U.S.A., Inc.Manager, Risk Management and Administration at Nissin International Transport U.S.A., Inc.
Andrae V. RodgersAndrae V. Rodgers
Shipping & Receiving Specialist / Facilities Coordinator at Valent U.S.A. LLCShipping & Receiving Specialist / Facilities Coordinator at Valent U.S.A. LLC
TIMOTHY P. GILLIGANTIMOTHY P. GILLIGAN
Director of Operations at Chilla U.S.A. LLCDirector of Operations at Chilla U.S.A. LLC
Annu KumariAnnu Kumari
Teacher's Assistant at NATeacher's Assistant at NA
GITIKA CHAUHANGITIKA CHAUHAN
Sub Divisional Inspector at South Postal DivisionSub Divisional Inspector at South Postal Division