Travelling new places
Jasmeet Singh
Dehradun
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
17
17
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Assistant Manager Customer Services
Interglobe Aviation Limited
Chennai
01.2015 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Senior Process Associate
Interglobe Technologies Limited
Gurgaon
08.2013 - 12.2014
- Met month-end reporting objectives and deadlines.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.
- Identified modifications to processes and procedures that would promote better efficiency.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
Subject Matter Expert
SPANCO BPO Services Ltd
Dehradun
04.2012 - 06.2013
- Supported teams in continuous delivery of quality products and services, enhancing usage and introducing new features.
- Improved user productivity and efficiency through system training and support.
Education
High School Diploma -
St Mary's Convent School
Dehradun 04.1997 - 03.2009
Intermediate -
N.I.O.S Board
Dehradun 04.2009 - 03.2011
Bachelor of Commerce - Accounting And Business Management
DAV PG College
Dehradun 04.2012 - 03.2015
Skills
High-quality customer service
undefinedAdditional Information
Date of Birth - 18 March 1994
Interests
Playing Cricket
Listening Punjabi Songs
Certification
Dangerous Goods Regulations Training - 2022 to 2024
Accomplishments
- Supervised team of 20 staff members.
- Successfully completed training for VISA and Documents Trainer.
Timeline
Dangerous Goods Regulations Training - 2022 to 2024
11-2022
Basic AVSEC 1 Day Awareness Training
11-2022
Assistant Manager Customer Services
Interglobe Aviation Limited
01.2015 - Current
Senior Process Associate
Interglobe Technologies Limited
08.2013 - 12.2014
Subject Matter Expert
SPANCO BPO Services Ltd
04.2012 - 06.2013
Bachelor of Commerce - Accounting And Business Management
DAV PG College
04.2012 - 03.2015
Intermediate -
N.I.O.S Board
04.2009 - 03.2011
High School Diploma -
St Mary's Convent School
04.1997 - 03.2009
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