Jasmin Caron Santhmayor

Mangalore

Summary

Experienced Technical Project Manager with 6 years in Salesforce solution engineering and project delivery. Led cross-functional teams to implement scalable solutions, leveraging expertise in Salesforce Sales Cloud, Service Cloud, and CI/CD processes. Skilled in enterprise integrations and stakeholder management, enhancing delivery speed through automation and Agile/Scrum methodologies.

Overview

Certification

years of professional experience

Work History

Technical Project Manager

Avyka

07.2025 - Current

Led projects implementing Harness CI/CD pipelines, IDP frameworks, and STO solutions to streamline development workflows.
Managed distributed Agile teams, automating build, deployment, and release processes to enhance delivery speed.
Partnered with stakeholders to define requirements and deliver scalable enterprise solutions aligned with business needs.
Directed projects across diverse industries including healthcare, finance, and AI, adapting solutions to sector-specific requirements.
Successfully led 3+ projects simultaneously, maintaining a delivery success rate of 95%.

Project Manager - Salesforce Intern

Trinetra Systems

Toronto

06.2024 - 12.2024

Coordinated cross-functional teams, ensuring alignment and effective communication throughout project lifecycle.
Managed project timelines and deliverables to meet client expectations effectively.
Maintained comprehensive project documentation and facilitated risk identification, supporting timely project delivery.
Developed project plans using Agile methodologies to streamline workflows.
Coordinated project planning, sprint activities, and backlog grooming to enhance development processes.

Digital Engineering Engineer / Senior Software Engineer

NTT Data

Bangalore

10.2020 - 04.2024

Designed complex business logic using Apex, Flows, and Lightning Web Components (LWC).
Integrated Salesforce with external systems via REST/SOAP APIs.
Automated processes with Flow Builder and Process Builder, streamlining workflows and enhancing operational efficiency.
Configured Salesforce security models, profiles, and role hierarchies.
Managed effort estimations and project scoping, establishing accurate timelines and effectively allocating resources.
Coordinated solution delivery among developers, business users, and stakeholders, ensuring alignment and timely execution.
Delivered Salesforce solution engineering across Sales, Service, FSC, and Experience Cloud.

Education

PGDM - Project Management IT

Seneca Polytechnic College