A detail-oriented Assisstant Bank Manager with a proven track record of consistently assessing and addressing the diverse financial needs of both individual and business customers. Highly skilled in overseeing cash transactions, fostering client interactions, and devising amicable solutions to challenges. Demonstrates a keen acumen in recommending tailored financial products and investment strategies for both existing and potential customers.
Operation Management, Communication Skill,Client Relationship Management,Cash Management,Locker Management,Branch Banking,Team Leading
undefinedAssistant Manager, Karur Vysya Bank Ltd., 10/01/2011, 07/31/2023, Customer Service Excellence: Regularly engaged with clients to ensure delivery of top-notch customer service. Routinely evaluated service standards, identifying areas of improvement and implementing corrective actions., Client Relationship Management: Convened regularly with client representatives, providing comprehensive status updates and proactively addressing any concerns or potential issues to ensure seamless banking experiences., Operational & Financial Analysis: Vigilantly monitored and analyzed both operational and financial metrics. Led initiatives for continuous improvement to optimize branch performance while ensuring profitability. Maintained full accountability for the profit and loss statements., Budget Management: Spearheaded the development and administration of the branch budget, collaborating closely with area management to align financial strategies with corporate objectives.
Digital Marketing Mastery, 27/04/2020