An aspiring Business Analyst with experience supporting business solution software and analyzing business operations. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making.
· Supported the development of sales and operations strategy, setting priorities and executing operational plans.
· Engaged and worked with 2 teams (sales and operations) to more effectively achieve data needs and analysis results.
· Managed 3 concurrent projects and drove them to completion with minimal guidance.
· Drove process improvement and managed all aspects of Vendor orders team (workflow, reporting, data integrity and maintenance).
· Worked collaboratively with the team members to design solutions that met clients’ business requirements.
· Participated in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end-user training.
· Developed and maintained sales analytics reports and dashboards to provide actionable insights that support data-driven decision making for the sales and executive leadership team. Identified a bottleneck generating 20% loss of revenue.
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