Summary
Work History
Education
Skills
Timeline
Generic

Jasmine Haydon

Sellersburg

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Work History

Registered Behavior Technician

Adapt For Life
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Used software to document patient information, progress notes, and treatment plans.
  • Utilized technology and software for behavior tracking and analysis, improving precision of interventions.

Customer Service Representative

Bureau Of Motor Vehicles
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Beauty Advisor

Ulta Beauty Inc.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
  • Maintained counter and display areas for cleanliness and organization.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.

Education

High School Diploma -

Silver Creek High School
Sellersburg, IN
06.2023

Skills

  • Applied behavior analysis
  • Social skills
  • Collaboration with professionals
  • Self-management strategies
  • Relationship building
  • Client engagement
  • Data collection and analysis
  • Instructional strategy application
  • HIPAA requirements
  • Critical thinking
  • Crisis management
  • Clinical documentation
  • Rapport building
  • Decision-making
  • Active listening
  • Data entry
  • Computer Literacy
  • Customer Service

Timeline

Registered Behavior Technician

Adapt For Life

Customer Service Representative

Bureau Of Motor Vehicles

Beauty Advisor

Ulta Beauty Inc.

High School Diploma -

Silver Creek High School

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Jasmine Haydon