Jasmine Martin
Evansville
Summary
Customer and pet-focused professional with a successful 5 years within the doggie daycare industry. Organized and dependable candidate successful at managing multiple priorities with a positive up-beat attitude. Passionate about providing the best care.
Overview
6
6
years of professional experience
Work History
Manager
All Breed Boarding, Grooming, And Daycare
09.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Communicated professionally with pet owners via phone, email, and text.
- Monitored animals for behavioral problems and signs of health issues.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Personal Assistant
Trinity Tech Solutions
04.2022 - 07.2023
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Used discretion when handling confidential information.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Created shot lists, booked talent and locations and prepared sets for shooting to provide comprehensive production support for filming commercials.
- Developed promotional materials, posters and videos.
- Managed office inventory and ordered new supplies when items were running low.
- Entered data into various computer systems.
- Managed administrative logistics of event planning, event booking, and event promotions.
Direct Support Professional Caregiver
Apex
09.2019 - 04.2021
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Education
High School Diploma -
Castle High School
Newburgh, IN05.2019
Skills
- Compassionate Care
- Customer Service
- Organization
- Dedicated Team Player
- Kennel Management
- Dog handling
Timeline
Personal Assistant
Trinity Tech Solutions
04.2022 - 07.2023
Direct Support Professional Caregiver
Apex
09.2019 - 04.2021
Manager
All Breed Boarding, Grooming, And Daycare
09.2018 - Current
High School Diploma -
Castle High School
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