Jasmine Mathew
Pune
Summary
Results-oriented Senior Human Resource Business Partner with a proven track record in strategic planning and conflict resolution. Skilled in cultivating essential stakeholder relationships and implementing HR initiatives that promote employee satisfaction and drive business growth.
Overview
6
6
years of professional experience
2
2
Certifications
Work History
Sr. Human Resource Business Partner
TechMahindra
Pune
12.2023 - Current
- Collaborated with partners to pinpoint strategic opportunities driving business growth.
- Facilitated training sessions for team members on partnership processes and tools.
- Maintained comprehensive records of partnership activities and communications to enhance reference accuracy.
- Cultivated long-term relationships with existing clients through consistent communication efforts.
- Managed daily operations encompassing budgeting, forecasting, financial analysis, staffing, and customer service to ensure seamless business functionality.
- Maintained relationships with key stakeholders, clients, and customers to ensure satisfaction with services provided.
- Reviewed reports on performance metrics such as customer satisfaction scores, revenue growth rates. in order to make informed decisions regarding future initiatives.
- Ensured compliance with industry regulations and company policies.
Assistant Manager - HR
The Strelema
Pune
03.2023 - 10.2023
- Assisted in developing HR policies and procedures for compliance.
- Facilitated employee engagement initiatives that improved workplace culture and morale.
- Supported performance management processes through regular feedback sessions.
- Maintained accurate employee records using HR information systems.
- Conducted exit interviews to gather insights on employee experiences and inform retention strategies.
- Collaborated with management to address employee relations issues effectively.
- Monitored internal HR systems regularly to ensure they are up-to-date with changes in company policy or legislation.
- Provided support for recruitment efforts by sourcing potential candidates through various channels like job postings or referrals.
- Collaborated with department heads to develop staffing strategies that meet organizational objectives.
- Prepared reports summarizing key HR metrics such as attrition rate or average tenure per employee category.
- Organized events such as team building activities, workshops and seminars to promote workplace morale.
- Advised senior management on compliance with labor laws regarding wages, working hours, and other employment matters.
- Directed HR programs, policies and processes to improve operational efficiency.
Human Resource Intern
HDFC Life
Pune
06.2022 - 03.2023
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated onboarding sessions for new hires, enhancing their integration and engagement.
- Responded to employee inquiries regarding policies and procedures promptly.
- Collaborated with staff on employee engagement activities and events planning.
- Maintained confidentiality when dealing with sensitive information relating to personnel files or organizational policies.
- Analyzed internal feedback surveys to identify trends and improve employee workplace experience.
- Developed presentations on human resources topics, supporting training and knowledge sharing.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Informed job applicants of duties and responsibilities, compensation, and benefits.
- Addressed harassment allegations, work complaints or other employee concerns.
- Implemented recruiting strategies to fulfill staffing requirements.
Talent Acquisition Specialist
Pharmarack
Pune
02.2021 - 06.2022
- Managed full-cycle recruitment processes for various positions across multiple departments.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Utilized applicant tracking systems to streamline candidate sourcing and tracking processes.
- Conducted phone screens and in-person interviews to assess candidate qualifications.
- Partnered with HR team to implement employee referral program, increasing candidate quality and engagement.
- Negotiated employment offers with selected candidates.
- Coordinated interviews between hiring managers and candidates to facilitate hiring decisions.
- Provided guidance to new hires throughout onboarding process.
- Prepared offer letters for successful candidates.
- Organized skills assessments or competency tests for applicants.
- Reviewed referral candidates and contacted qualified individuals to request applications.
- Attended career fairs, networking events, and other recruiting activities to source potential leads.
Human Resources Assistant
Q Connect Solution Limited
PUNE
02.2020 - 02.2021
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Conducted employment verification and background investigation to facilitate the hiring process.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Organized and maintained employee personnel files, ensuring secure handling of sensitive data.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Monitored timekeeping records for accuracy and completeness.
- Compiled reports on personnel activities including attendance tracking, turnover rates, and disciplinary actions to support HR decision-making.
- Managed employee recognition programs to promote workplace engagement and morale.
- Facilitated conflict resolution processes between employees and management.
- Responded to internal and external HR-related inquiries or requests.
Education
MBA - Human Resources Management
Pratibha Institute of Business Management
Pune09-2023
Bachelor of Commerce - Banking And Finance
D Y Patil International College
Pune04-2021
Skills
- Talent recruitment
- Human resources management
- Recruitment and hiring
- Employee engagement
- Stakeholder engagement
- Conflict resolution
- Customer relationship building
- Customer satisfaction
- Performance analysis
- Business development
- Strategic planning
- Market analysis
- Competitive analysis
- Workflow optimization
- Operations management
- Company processes and procedures
- Administrative management
- Decision-making
- Problem-solving
- Innovation mindset
- Employee engagement
Certification
Cecure US Posh Awareness
Accomplishments
Best HR 2025
Timeline
Sr. Human Resource Business Partner
TechMahindra
12.2023 - Current
Assistant Manager - HR
The Strelema
03.2023 - 10.2023
Human Resource Intern
HDFC Life
06.2022 - 03.2023
Talent Acquisition Specialist
Pharmarack
02.2021 - 06.2022
Human Resources Assistant
Q Connect Solution Limited
02.2020 - 02.2021
MBA - Human Resources Management
Pratibha Institute of Business Management
Bachelor of Commerce - Banking And Finance
D Y Patil International College