JASMINE SUSAN KOSHY

• Served as Principal of Community College for General Duty Assistants /Health Assistants under collaboration with ICRDCE (an NGO) from 17th August 2015 to 12th May 2024 for empowering girls/women by providing job opportunities in health care and ensuring availability of locally trained & long term staff to improve quality of care in rural health care settings.
• Assisted in the development and implementation of policies and procedures aimed at enhancing overall nursing care quality as Deputy Nursing Superintendent from 1st January 2019 and then as Nursing Superintendent from 1st December 2021 to 30th April 2024.
• Contributed substantially to successful NABH accreditation as a Quality Co ordinator from 1st June 2019 till .
• Championed infection control measures, reducing hospital-acquired infections by acting as Infection Control Nurse from 1st December 2020 to 30th April 2024.
• Served as a senior nurse tutor for the ANM students of the Female Health worker Training Centre of Makunda Christian Leprosy and General Hospital.
• Contributed to care of Covid patients during the Covid 19 pandemic and in co-ordinating and planning services apart from the general hospital services.

The detailed roles & responsibilities performed in the above capacities are outlined below:

Patient Care & Quality

• Conducted thorough patient assessments to identify health concerns, leading to timely interventions and optimal outcomes.
• Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
• Oversaw delivery of care for patients on medical-surgical unit, providing direct care, delegating nursing assignments and supervising team comprised of nurses, health assistants, volunteers and housekeeping staff.
• Provided exceptional care to high-acute patients needing complex care such as ventilator management and rehabilitation.
• Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
• Managed challenging patient cases with professionalism and empathy, fostering trusting relationships between patients, families, and healthcare providers.Optimized resource utilization by accurately assessing patient acuity levels and delegating tasks accordingly.
• Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
• Coordinated discharge planning efforts to ensure seamless transitions of care from the hospital setting to home or other facilities.
• Collaborated with interdisciplinary teams for comprehensive treatment plans, resulting in improved patient outcomes.
• Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
• Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
• Audited charts and reviewed clinical documents to verify accuracy.
• Sustained quality standards by performing routine medication audits and upholding best practices.
• Investigated and resolved issues affecting hospital operations and patient care.
• Promoted a culture of safety by enforcing strict adherence to infection control policies and procedures.
• Oversaw infection control procedures to protect patients from infections and keep nursing departments compliant with state regulations.

Staff induction & inservice

• Supervised, directed, and motivated high-quality performance from nursing staff.
• Promoted a positive work environment through effective communication and team-building initiatives.
• Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
• Participated in ongoing professional development opportunities to stay current on best practices in nursing care.
• Facilitated staff education sessions on various topics in healthcare settings.
• Mentored new nursing staff, bolstering their clinical skills and confidence in providing quality care.
• Trained new nurses in proper techniques, care standards, operational procedures, care & handling of new equipments and safety protocols.
• Provided didactic and clinical instructions to orient new nurses and potential student nurses to achieve training outcomes.
• Enhanced staff performance by providing ongoing training and professional development opportunities.
• Served as a mentor for junior staff members, fostering their growth and development within the organization.
• Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.

Leadership roles

• Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
• Contributed to organizational goals and participated in committees focused on quality improvement initiatives
• Oversaw accreditation processes, ensuring compliance with regulatory standards and best practices in nursing care delivery.
• Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
• Evaluated skills of nursing personnel and verified staff certifications for validity.
• Managed budgetary resources effectively, ensuring optimal utilization of staffing and supplies.
• Streamlined operational procedures for increased efficiency in the nursing department.

• Evaluated student progress through regular assessments, providing detailed feedback for improvement and growth.
• Created and designed quizzes, tests and projects to assess student knowledge.
• Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
• Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
• Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
• Collaborated with faculty and staff to create meaningful learning experiences.
• Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
• Guided students in researching, structuring and presenting debate case.
• Evaluated and supervised student activities and performance levels to provide reports on academic progress.

Worked as a junior nurse assistant to doctors in General Medicine and Rheumatology OPD services in addition to Community Health Nursing Department services.