Jasmyne West
Indianapolis,IN
Summary
Dynamic professional with a strong background as an Office Manager at Journee of Life Home Health Care, adept at maintaining confidentiality and providing exceptional customer service. Proven ability to foster effective communication and organizational skills, while demonstrating a calm demeanor in high-pressure situations. Committed to creating inclusive environments and enhancing team collaboration.
Overview
8
8
years of professional experience
Work History
Instructional Assistant
Brownsburg Community School Corporation
10.2024 - 02.2025
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
- Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
Office Manager
Journee of Life Home Health Care
01.2024 - 10.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Medical Courier
Pillow Logistics
06.2021 - 01.2024
- Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
- Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
- Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
- Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
Therapeutic Foster Parent
Department of Child Services
01.2017 - 06.2024
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Provided emotional support to children during difficult times, offering a compassionate ear and guidance when needed.
- Cared for medically fragile children in need of extensive support.
- Collaborated with treatment teams to develop and implement individualized care plans for each child.
- Developed strong relationships with biological families to support reunification efforts when appropriate.
Education
Dream Center Indianapolis Pathway Program - Certified Medical Assistant (CMA)
Ascension St. Vincent Hospital
Indianapolis, IN06-2025
Completed Coursework Toward Bachelor of Science - Early Childhood Education
Indiana University Purdue University Indianapolis
Indianapolis, IN05-2004
Completed Coursework Toward Bachelor of Science - Elementary Education
Clark Atlanta University
Atlanta, GA05-2003
Skills
- Strong verbal communication
- Skilled in conflict mediation
- Calm and patient demeanor
- Effective organizational skills
- Proficient in oral and written expression
- Administrative assistance
- Commitment to confidentiality
- Knowledgeable in medical terminology
- Facilitating life skills development
- Diversity appreciation
Timeline
Instructional Assistant
Brownsburg Community School Corporation
10.2024 - 02.2025
Office Manager
Journee of Life Home Health Care
01.2024 - 10.2024
Medical Courier
Pillow Logistics
06.2021 - 01.2024
Therapeutic Foster Parent
Department of Child Services
01.2017 - 06.2024
Dream Center Indianapolis Pathway Program - Certified Medical Assistant (CMA)
Ascension St. Vincent Hospital
Completed Coursework Toward Bachelor of Science - Early Childhood Education
Indiana University Purdue University Indianapolis
Completed Coursework Toward Bachelor of Science - Elementary Education
Clark Atlanta University
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