Jason Beck
Plainfield
Summary
Dynamic leader with a robust background in e-commerce and store operations. Known for effective communication and sales forecasting, driving team efficiency and enhancing customer satisfaction.
Overview
32
32
years of professional experience
Work History
E-Commerce Supervisor
Kroger
Plainfield
03.2026 - Current
- Managed daily e-commerce operations for online grocery orders to ensure timely delivery and customer satisfaction.
- Oversaw inventory tracking and stock replenishment processes to maintain optimal stock levels and minimize shortages.
- Coordinated team schedules to ensure efficient order fulfillment.
- Assisted customers with online inquiries and order issues.
- Trained new staff on e-commerce platform usage and procedures.
- Ensured compliance with safety and sanitation standards in the workspace.
- Established procedures for timely resolution of customer complaints to enhance customer experience and retention.
Operations Manager
Target
Indianapolis
07.1994 - 06.2022
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Managed daily operations to ensure efficient store workflow.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Coordinated inventory management to optimize stock levels, minimizing waste.
- Oversaw scheduling to align staffing needs with peak business hours.
- Streamlined communication between departments, enhancing operational efficiency.
- Implemented safety protocols to maintain a secure shopping environment.
- Developed training materials for new hires to enhance onboarding processes.
- Monitored processes and team performance, improving customer service.
Education
High School Diploma -
Ben Davis High School
Indianapolis, IN01-1994
Skills
- Order fulfillment
- Sales forecasting
- Product training
- Team coordination
- Customer service
- Reliability
- Team leadership
- Effective communication
Timeline
E-Commerce Supervisor
Kroger
03.2026 - Current
Operations Manager
Target
07.1994 - 06.2022
High School Diploma -
Ben Davis High School