907 Navjeevan SRA CHSL, Carter Road No 4, Borivali East, Mumbai
Summary
Highly enthusiastic customer service professional with over 8 years of experience in the industry. Looking for a challenging and rewarding position to grow professionally and personally in a competitive environment.
Overview
10
10
years of professional experience
Work History
Restaurant Manager - Lodha Park (HPM)
Lodha Group
Mumbai
04.2023 - Current
Currently handling the Restaurant, Banquets and Business centre operations of the The Lodha Park Clubhouse.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Successfully opened a 124 cover restaurant in Lodha Park, Worli.
Handling of day to day operations as well as setting up SOP's.
In charge of acquiring and maintaining inventory of the restaurant.
Opened an open air Juice bar of 52 covers.
Food & Beverage Team Leader
Taj Wellington Mews
Mumbai
02.2019 - 03.2021
Opening and closing of shifts for the restaurant and In room Dining with the complete planning of the entire operations of the day.
Responsible for upkeep of the restaurant.
Cash and Credit handling.
Maintaining highest level of departmental standards.
Maintaining inventories of equipment and Beverages.
Updating FL3 register on a daily basis.
Overlooking ordering, receiving and maintaining inventory of alcohol.
Assisted the restaurant manager in executing Diwali and Christmas Hamper orders.
Was responsible for Menu Engineering and POS healthcheck.
Food and Beverage Assistant
Trident, Bandra Kurla
Mumbai
07.2015 - 11.2018
Worked in O22 (All day Dining Restaurant), In room Dining and Butlers.
Overlooked Food & Beverage operations of the swimming Pool.
Headed a Team of 6 Butlers undertaking daily amenity placements and welcoming VIP guests.
handling Customer complaints.
Worked as a Shift In charge of In room Dining.
Trainee
ITC Maratha
Mumbai
12.2013 - 04.2014
Education
Bachelor of Science - Hospitality And Hotel Administration
IHM Goa
Goa, India
05-2015
H.S.C -
St. Andrew's College
Mumbai, India
03-2012
S.S.C -
Infant Jesus High School
Mumbai, India
03-2010
Skills
Process Driven
Team Management
Positive attitude
Problem Solving
Excellent communication skills
Expertise
POS Shawman
Triton
OPERA
MICROS
MENTOR POS
Timeline
Restaurant Manager - Lodha Park (HPM)
Lodha Group
04.2023 - Current
Food & Beverage Team Leader
Taj Wellington Mews
02.2019 - 03.2021
Food and Beverage Assistant
Trident, Bandra Kurla
07.2015 - 11.2018
Trainee
ITC Maratha
12.2013 - 04.2014
Bachelor of Science - Hospitality And Hotel Administration