Jason D'Souza
907 Navjeevan SRA CHSL, Carter Road No 4, Borivali East, Mumbai
Summary
Highly enthusiastic customer service professional with over 8 years of experience in the industry. Looking for a challenging and rewarding position to grow professionally and personally in a competitive environment.
Overview
10
10
years of professional experience
Work History
Restaurant Manager - Lodha Park (HPM)
Lodha Group
Mumbai
04.2023 - Current
- Currently handling the Restaurant, Banquets and Business centre operations of the The Lodha Park Clubhouse.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Successfully opened a 124 cover restaurant in Lodha Park, Worli.
- Handling of day to day operations as well as setting up SOP's.
- In charge of acquiring and maintaining inventory of the restaurant.
- Opened an open air Juice bar of 52 covers.
Food & Beverage Team Leader
Taj Wellington Mews
Mumbai
02.2019 - 03.2021
- Opening and closing of shifts for the restaurant and In room Dining with the complete planning of the entire operations of the day.
- Responsible for upkeep of the restaurant.
- Cash and Credit handling.
- Maintaining highest level of departmental standards.
- Maintaining inventories of equipment and Beverages.
- Updating FL3 register on a daily basis.
- Overlooking ordering, receiving and maintaining inventory of alcohol.
- Assisted the restaurant manager in executing Diwali and Christmas Hamper orders.
- Was responsible for Menu Engineering and POS healthcheck.
Food and Beverage Assistant
Trident, Bandra Kurla
Mumbai
07.2015 - 11.2018
- Worked in O22 (All day Dining Restaurant), In room Dining and Butlers.
- Overlooked Food & Beverage operations of the swimming Pool.
- Headed a Team of 6 Butlers undertaking daily amenity placements and welcoming VIP guests.
- handling Customer complaints.
- Worked as a Shift In charge of In room Dining.
Trainee
ITC Maratha
Mumbai
12.2013 - 04.2014
Education
Bachelor of Science - Hospitality And Hotel Administration
IHM Goa
Goa, India05-2015
H.S.C -
St. Andrew's College
Mumbai, India03-2012
S.S.C -
Infant Jesus High School
Mumbai, India03-2010
Skills
- Process Driven
- Team Management
- Positive attitude
- Problem Solving
- Excellent communication skills
Expertise
- POS Shawman
- Triton
- OPERA
- MICROS
- MENTOR POS
Timeline
Restaurant Manager - Lodha Park (HPM)
Lodha Group
04.2023 - Current
Food & Beverage Team Leader
Taj Wellington Mews
02.2019 - 03.2021
Food and Beverage Assistant
Trident, Bandra Kurla
07.2015 - 11.2018
Trainee
ITC Maratha
12.2013 - 04.2014
Bachelor of Science - Hospitality And Hotel Administration
IHM Goa
H.S.C -
St. Andrew's College
S.S.C -
Infant Jesus High School