Dedicated employee with strengths in customer service, sales and promotion strategies. Reliable in handling cash, closing stores, and handling frustrated customers.
Overview
5
5
years of professional experience
2021
2021
years of post-secondary education
Work History
Cashier Team Lead
Academy Sports Outdoors
Indianapolis
01.2024 - Current
Supervised cashier team to ensure efficient customer service and sales processes.
Trained new cashiers on register operations and customer interaction techniques.
Managed cash handling procedures to maintain accuracy and security standards.
Assisted customers with inquiries and resolved issues promptly and effectively.
Implemented best practices for maintaining a clean and organized register area.
Conducted inventory checks to ensure product availability at the checkout area.
Assisted cashiers with resolving customer complaints and inquiries.
Cashier
Speedway Gas Station
Indianapolis
09.2023 - 11.2023
Processed customer transactions efficiently and accurately at a busy gas station.
Assisted customers with inquiries and provided information about products and services.
Maintained cleanliness and organization of the checkout area throughout shifts.
Monitored inventory levels and restocked supplies as needed for optimal service.
Resolved customer complaints professionally to enhance overall satisfaction experience.
Keyholder/Cashier
Giant Eagle
Mooresville
03.2023 - 08.2023
Managed daily store operations and ensured smooth workflow for team members.
Trained new employees on store policies and customer service practices.
Assisted customers with inquiries and provided product recommendations effectively.
Properly ensured the store was securely opened and closed and that alarms were properly set or deactivated each day/night.
Drive Thru Cashier
Taco Bell
Indianapolis
01.2023 - 03.2023
Processed customer orders accurately and efficiently at the drive-thru window.
Handled cash and card transactions with attention to detail and security.
Provided friendly and prompt service to enhance customer satisfaction.
Keyholder/Cashier
Phillips 66
Greenwood
05.2022 - 12.2022
Managed daily cash register operations and balanced cash drawers.
Assisted with inventory management and stock replenishment on the sales floor.
Ensured compliance with safety and sanitation procedures throughout the store.
Provided exceptional customer service and resolved customer inquiries effectively.
Auditor
XPO Logistics
Plainfield
05.2021 - 05.2021
Conducted audits to ensure compliance with company policies and regulations.
Evaluated internal controls to identify areas for improvement and risk mitigation.
Collaborated with cross-functional teams to gather necessary financial documentation.