JASON MROCH
Westfield
Summary
Dynamic Systems Analyst Intern with FreshEdge, adept at resolving complex hardware and software issues while implementing VLANS for effective network management. Proven problem solver and effective collaborator, skilled in Python and network troubleshooting, ensuring efficient operations across multiple locations. Committed to delivering exceptional customer service and enhancing team performance.
Overview
2
2
years of professional experience
Work History
Systems Analyst Intern
FreshEdge
Indianapolis
05.2025 - 08.2025
- Configured VLANS across all networking devices at Indy Fruit, managing IPs, subnet masks, and default gateways for hundreds of devices.
- Collaborated on-site at Piazza Produce and Indianapolis Fruit Company with sales, operations, warehouse, and management teams to quickly resolve hardware and software issues for users.
- Addressed escalated issues from ticketing system regarding on-site device and network server functionality.
Information Technology Intern
FreshEdge
Indianapolis
05.2024 - 08.2024
- Executed initial setup of network devices, local desktop computers, and warehouse management devices in Chicago for newly acquired operating company, Testa Produce.
- Managed backend device operations for numerous devices on FreshEdge network across multiple US locations, including Chicago, Florida, and Indiana.
- Oversaw inventory of computer equipment and supplies to support operational efficiency.
Primetime Lead, Produce
The Kroger Company
Zionsville
05.2023 - 08.2023
- Met customer demands by staying past shift to ensure thorough preparation for morning audit.
- Supervised associates in department, enhancing leadership skills and team accountability.
Education
Bachelor of Science - Computer Science: Artificial Intelligence
Indiana University
Bloomington, IN, US05-2026
Skills
- NLP and Machine learning
- Data analysis and modeling
- Python (proficient) and JavaScript (intermediate)
- GitHub version control
- Network troubleshooting
- Microsoft Office proficiency
- Problem solving and logical reasoning
- Adaptability and team collaboration
- Customer support
Accomplishments
• Dean's List, Fall 2024 + Spring 2025
• Provost Scholarship, LUDDY Direct Admit Scholarship
• Provost Scholarship, LUDDY Direct Admit Scholarship
Projects
- Firearm Control Debate Assistant Chatbot, Designed a chatbot interface that analyzes rhetoric, compares laws, fact-checks, and answers generalize questions from the user. Implemented LangChain, Prompt Engineering, ChromaDB, and Memory.
- Connect 4 AI Player, Designed an AI player for Connect 4 that makes optimal winning moves, and never loses (ties in the worst case). Used minimax, alpha beta pruning, and dynamic programming to evaluate potential moves. Created strategic heuristics to enhance decision making, achieving consistent success.
Timeline
Systems Analyst Intern
FreshEdge
05.2025 - 08.2025
Information Technology Intern
FreshEdge
05.2024 - 08.2024
Primetime Lead, Produce
The Kroger Company
05.2023 - 08.2023
Bachelor of Science - Computer Science: Artificial Intelligence
Indiana University