Verification and approval of documents according to immigration regulations and requirements.
Collect biometric data according to specifications and guidelines.
Accurate capture of candidate information.
Punctual application, collection of passport and completion of the necessary formalities at the consulate.
Informing candidates via SMS and courier facility while processing the requested services.
Auditing of data entry before examining the application at the consulate and providing daily end of day reports.
Serving the applicants at the counter and assisting with any queries or concerns.
Consulor Assistant - Local Staff
Consulate General Of Hungary
Mumbai
09.2015 - Current
Processing of Schengen visa applications.
Ensuring that the visa application process runs smoothly and efficiently.
Performing primary checks on visa applications, entering data into the system, scheduling appointments for long-term visa applicants, and conducting personal interviews with applicants.
Responsibility of taking biometrics of applicants, responding to their emails, and guiding them through the visa process both in person and over the phone.
Arrange the applications for future audit purposes and maintain records of the visa applications received on a daily basis.
Requires attention to detail, strong organizational and communication skills, and a commitment to providing excellent customer service.
Ensuring that applicants have a positive experience while obtaining their visas and in helping the Consulate General of Hungary fulfill its mission.