Jaspal Singh Dhaliwal

• Completed minor preventative maintenance and mechanical repairs on equipment.
• Superb communication and interpersonal skills
• Mindful and respectful of privacy concerns of everyone at work.
• Commitment to keeping with high standards.
• Excellent organizational and time management skills.

• Used cleaning, protective and restorative agents to maintain and enhance the appearance and working of alloy machines.
• Performed 5 inspections daily and kept complete, accurate records of machines' conditions.

• Decontaminated work areas using sprayers to apply cleaning and disinfecting solutions.
• Protected materials for transport by correctly packaging products boxes and crates.
• Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals.
• Promoted delivery efficiency by accurately labeling and organizing containers.

• Checked order sheets to determine daily olive-picking activities.
• Looked through assigned farm areas to determine conditions.
• Checked each picked olive to ensure that it was of high quality.
• Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.

• Selected Rushberry to be harvested by studying size, shape, and color.
• Maintained safe work environment with standards of food and human safety regulated by the respective Health Department.
• Collected Rushberry to inspect and package for shipping.
• Packed 100% culled Rushberry to provide freshness and top quality products.

• Managed day-to-day operations of the company including service advisors, technicians and cash department.
• Supervised staff, monitored and evaluated staff performance.

• Managed customer service to ensure customer satisfaction and supported sales of vehicle warranty and other services.

• Managed escalations to ensure complete customer resolution and facilitated and coordinated communication between support functions.
• Maintained and scheduled monthly manager meetings to review department KPIs.

• Provided services efficiently and with high level of accuracy.

• Attended vehicles from customers for periodic maintenance and general repairs.
• Suggested add-on services that would be helpful to customers and improve bottom line.
• Managed timely and effective replacement of damaged or missing products.
• Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
• Accomplished sustained business by providing customer satisfaction and achieving their loyalty.
• Generated and delivered monthly reports of business and engineering issues to the upper management

• Pleasantly greeted customers and asked open-ended questions to better determine needs.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Solved technical/engineering issues regarding vehicle maintenance
  and repairs in coordination with technicians and senior managers.
• Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
• Managed timely and effective replacement of damaged or missing products.

• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
• Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
• Procured, organized and managed parts inventories.
• Maintained cleanliness, safety and efficiency of garage.