JASPAL SINGH SAMRA

Work History

Sai Enterprises

05.2021 - Current

Determine types or amounts of material, vehicles, materials, or personnel required, according to work orders or specifications
Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance
Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures
Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports

Kaj Build trade Pvt ltd

05.2019 - 05.2021

Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other vehicles, such as weighing or measuring devices
Use and maintain the tools or equipment found on commercial merchandise consistent with quality, quantity, specification requirements, and other factors
Examine, select, order, and purchase at the most favorable price policies with suppliers
Represent companies in negotiating contracts and formulating problems
Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
Confer with customers by telephone or in-person to provide information about products or services, take or enter orders
Assigned tasks to associates, staffed projects, tracked progress, and updated other records and reports to determine production requirements
Read and analyze charts, work orders, production schedules

Dassro Pvt Ltd

11.2015 - 12.2018

Resolve customer complaints regarding sales and service
Direct and coordinate activities involving sales of manufactured products, services, commodities, Air Conditioner
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
Determine price schedules and discount rates
Confer with potential customers regarding Services needs and advise customers on types of equipment to purchase or other subjects of sale
Attending to customer queries over the phone relating to the Assets Products
Coordinating with colleagues related to the product, sales, and collection in case of customer disputes and resolving the issue
Cross-selling of products to the customer over the phone & also accessing Lead Track System (LTS) to keep review of leads
Periodic visits to the office to keep track of customer issues ends