JASPAL SINGH SAMRA
MANAGER
navi mumbai
Summary
Results-oriented master-level business development consultant with over 7 years of success in business and operations management, new business development, and sales and marketing. Bringing a dedicated and analytical approach to leading teams in meeting and exceeding operational targets. Strong business acumen and deep technical knowledge driving innovative solutions and making data-driven decisions for organizational success.
Overview
9
9
years of professional experience
2016
2016
years of post-secondary education
Work History
Manager
Sai Enterprises
Navi Mumbai, Maharashtra
05.2021 - Current
- Determine types or amounts of material, vehicles, materials, or personnel required, according to work orders or specifications
- Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance
- Set up and operate production equipment in accordance with current good manufacturing practices and standard operating procedures
- Prepare production documents, such as standard operating procedures, manufacturing batch records, inventory reports, or productivity reports
Manager
Kaj Build trade Pvt ltd
Navi Mumbai, Maharashtra
05.2019 - 05.2021
- Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other vehicles, such as weighing or measuring devices
- Use and maintain the tools or equipment found on commercial merchandise consistent with quality, quantity, specification requirements, and other factors
- Examine, select, order, and purchase at the most favorable price policies with suppliers
- Represent companies in negotiating contracts and formulating problems
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems
- Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders
- Assigned tasks to associates, staffed projects, tracked progress, and updated other records and reports to determine production requirements
- Read and analyze charts, work orders, production schedules
Manager
Dassro Pvt Ltd
Vashi Navi Mumbai, Maharashtra
11.2015 - 12.2018
- Resolve customer complaints regarding sales and service
- Direct and coordinate activities involving sales of manufactured products, services, commodities, Air Conditioner
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs
- Determine price schedules and discount rates
- Confer with potential customers regarding Services needs and advise customers on types of equipment to purchase or other subjects of sale
- Attending to customer queries over the phone relating to the Assets Products
- Coordinating with colleagues related to the product, sales, and collection in case of customer disputes and resolving the issue
- Cross-selling of products to the customer over the phone & also accessing Lead Track System (LTS) to keep review of leads
- Periodic visits to the office to keep track of customer issues ends
Education
SSC -
HSC - undefined
Bcom - Commerce
Skills
Team Management
Communication Skills
Team leadership
Operations management
Strategic planning
Decision-making
Customer service
Staff management
Documentation and reporting
Problem-solving abilities
Managing operations and efficiency
Problem resolution
Languages
English
Intermediate (B1)
Hindi
Intermediate (B1)
Punjabi
Intermediate (B1)
Marathi
Intermediate (B1)
Timeline
Manager - Sai Enterprises
05.2021 - Current
Manager - Kaj Build trade Pvt ltd
05.2019 - 05.2021
Manager - Dassro Pvt Ltd
11.2015 - 12.2018
National Institute of School - HSC,
Mahatma Gandhi University - Bcom, Commerce
DY PATIL DNYAN PUSHPA VIDYA NIKETAN - SSC,