Hi, I’m
JASPREET GILL
Scrum Master
Pune
Summary
Highly skilled professional with more than 16 years of experience managing large-scale traditional Waterfall and Scrum projects. Demonstrated success applying project management best practices, technical expertise, and business acumen to consistently achieve targeted results. Certified Scrum Master offering process improvement and complex product deliveries by implementing a scaled Agile environment. Hands-on in training teams and supporting product owners to remove impediments and backlogs, enhance velocity, and help teams adopt Agile methodology. Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
18
years of professional experience
3
Certifications
1
Language
Work History
Vodafone Shared Services India
Scrum Master and SharePoint Manager
09.2017 - Current
Job overview
- Scrum Master for a team of 14 working on SharePoint, Power Platform and SQL, implementing Agile methodologies and Scrum ceremonies to facilitate on-time product delivery
- Lead 2 Scrum teams consisting of 12 members to streamline a multifaceted compliance project like PMKB
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, sprint retrospectives, planning and tracking activities while coaching in Agile principles
- Successfully transform the team’s waterfall mindset to Agile by developing 40+ effective training materials for teams to understand Agile delivery
- Collaborated with 30+ software engineers to create custom programs that enhanced workflow, customer service, and employee satisfaction
- Resolved numerous project issues including Staffing Shortages, tactical matters, Scope creep and divergent business and user needs
- Design Retrospectives to be fun and useful in SharePoint and Microsoft Projects
- Facilitated 47 Scrum of Scrum calls to build synergies and bridge communication among various technology teams
- Constantly look for process improvements and ways to streamline our work Release Manager
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity
- Managed product backlog and supported Scrum framework for monthly sprint releases
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Collaborated with product owners, team members, technologists, and other scrum master’s to define solutions and drive progress
- Applied agile methodology to shorten cycle time and achieve target margins
- Led sprint reviews and planning meetings to promote full team engagement
- Managed work and project responsibilities by assigning tasks to internal individuals and external teams
- Streamlined and optimized workflow and communication by implementing Agile frameworks
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel
- Researched current trends to stay knowledgeable in Scrum methods
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes
- Implemented Agile mindset by conducting burndown chart, team velocity analyses, and continuous improvement initiatives
- Utilize Remedy tool to track and manage team task, Ticket Assignment, and Queue Management
- Utilize Remedy, Jira to monitor team task, and move user story to the next sprint from backlog or from previous sprint spill over
- Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
- Utilizing team feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and works with the team to continuously improve
- Coaches Product Owner/team on backlog refinement and prioritization
- Lead the scrum daily stand-up meeting to identify any blocker or impediment the team may have and work with the individual to provide solution
- Work closely with the product analyst and product owner to have in-depth knowledge of the product to enable me to assist with grooming or any questions the devs team may have
- Organize the Grooming meeting, Sprint Planning meeting, Retrospective meeting, UAT review meeting, Business refinement meeting, technical refinement meeting, and Adhoc meeting
- Plan implementations to QA & Prod and monitor the deployment
- Experience in Creating site collections, site columns, content types and quota templates in SharePoint SharePoint Online/2010/2013
- Responsible for analysing, building and developing SharePoint 2013 on premise and online functionalities
- Conduct SharePoint 2013 training to internal employees
- Converting User stories to Power Automate Flows and record it for FAQ
- Designed & developed centralized automated IT department pages in Moder page for business Teams.
ZS Associates, Pune
SharePoint Administrator, Power Automate, Power Apps
08.2013 - 09.2017
Job overview
- Responsible for engaging and interacting with the ZS BT teams with a focus on expediting issues resolution
- Administers and maintains sites and sub-sites and Manages security for sites and sub-sites
- Prepared and maintained SharePoint sites, libraries, and workflows
- Developed SharePoint lists as per client requirements
- Conducted technical training session for SharePoint end users
- Analysed, debugged, and resolved application problems and system issues
- Created and updated SharePoint user groups and accounts
- Formulated and maintained SharePoint permissions and sites
- Participated in site migrations and designed content management solutions
- Designed and managed content management templates and workflows
- Utilized SharePoint designer for designing workflows
- Utilized Power Automate for process automation and PowerApps for app design
- Design, document and implement solutions using the rich out of the box functionality of SharePoint 2013, O365 Apps and Nintex (on-premises where needed) and in the Cloud
- Managed all the Vodafone SharePoint environment and managed the Helpdesk
- Conducted technical training session regarding Agile development methods
- Participated in meetings, technical discussion, reviews, and release planning
- Provided technical assistance during project planning and demonstrations
- Formulated, implemented, and maintained tools and practices
- Prepared and coordinated project proposals and schedules
- Monitored IT programs and supported financial management functions
- Evaluated information radiators and Scrum issues on daily basis
- Generated periodic peer review reports for project managers.
MPHASIS an HP COMPANY, Pune
SharePoint Administrator
04.2008 - 08.2013
Job overview
- Key role in migrating enterprise SharePoint 2010 sites to Sharepoint 2013 and re-engineering solutions
- Training and empowering end users to adopt new Sharepoint features and make the best utilization of platform
- Create and modify SharePoint site collections with multiple pages, unique navigational elements and workflows
- Analyze, build, and develop SharePoint 2013 on premise and online functionalities.
MPHASIS an HP COMPANY, Pune
Sr. Customer Support Administrator
04.2008 - 08.2013
Job overview
- Project: HRO
- Job Profile: Requisition Management
- Application Involved: Siebel, Taleo, PeopleSoft
- Siebel: Used for Creating a new Siebel Request
- Taleo: Used for Creating a new Requisition
- PeopleSoft: Used for searching the details
- WFD
- Application involved: Siebel, Sum Total, Total Performance, and Knova
- Seibel: Used for Creating a new Siebel Request
- Sum Total: Monitoring the Learning Activities
- Total Performance: Used for searching the details of the Employee’s Performance
- Knova: Using as a Job Guide
- Benefits Administration & Payroll Process”, a part of Human Resource (HRO)
- Calculating Retirement & Pension benefits and Health & Welfare Benefits
- Preparing final settlement reports for the clients and sent retirement calculations to the participants
- Updating participants dependent and beneficiary’s status
- Involve in doing QA for the process, also providing feedback to the respective team members.
Infosys BPO Ltd. Pune
Process Executive
06.2006 - 11.2007
Job overview
- Project: BTW
- Process Executive (Reported to Team Leader)
- Worked with Infosys BPO Ltd
- At PUNE as a Process Executive
- It includes processing technical cases.
Education
PUNE UNIVERSITY
B.SC from Chemistry
University Overview
Marks: 60
K.V. C.M.E
H.S.C. from Science
University Overview
Marks: 67
K.V. C.M.E
S.S.C from CBSE pattern
University Overview
Marks: 69
Skills
Scrum Masterundefined
Certification
Certified Scrum Master (2024)
Personal Information
- Date of Birth: 06/26/83
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Timeline
Scrum Master and SharePoint Manager
Vodafone Shared Services India
09.2017 - Current
SharePoint Administrator, Power Automate, Power Apps
ZS Associates, Pune
08.2013 - 09.2017
SharePoint Administrator
MPHASIS an HP COMPANY, Pune
04.2008 - 08.2013
Sr. Customer Support Administrator
MPHASIS an HP COMPANY, Pune
04.2008 - 08.2013
Process Executive
Infosys BPO Ltd. Pune
06.2006 - 11.2007
PUNE UNIVERSITY
B.SC from Chemistry
01.2006
K.V. C.M.E
H.S.C. from Science
01.2003
K.V. C.M.E
S.S.C from CBSE pattern
01.2001