Jaspreet Grewal

Oversaw daily laboratory operations, ensuring accurate, timely, and compliant diagnostic testing across high‑volume workflows.

• Supervised, trained, and evaluated laboratory staff, creating a culture of quality, safety, and continuous improvement.

• Ensured full compliance with CLIA, CAP, OSHA, and Quest Diagnostics quality standards through routine audits, documentation, and corrective action plans.

• Managed inventory, equipment maintenance, and vendor relationships to maintain uninterrupted lab operations and reduce downtime.

• Implemented process improvements that increased testing efficiency, reduced turnaround times, and enhanced overall lab performance.

• Monitored quality control data, validated new instruments and assays, and collaborated with technical specialists to resolve testing issues.

• Coordinated scheduling, workload distribution, and staffing to meet operational demands and maintain service-level expectations.

• Partnered with cross‑functional teams (phlebotomy, logistics, client services) to ensure seamless sample flow and exceptional client satisfaction.

• Prepared and maintained regulatory documentation, SOPs, and performance reports for internal and external inspections.