Jaspreet Singh

• Recover and Resolve Stressed Assets through all soft and hard recovery measures
• Dealing with investigations of fraud cases and maintaining liaison with enforcement agencies
• Initiation and follow up of Corporate Insolvency Resolution Process against Corporate borrowers and Personal insolvency against individuals as per Insolvency and Bankruptcy Code.
• To attend meetings, negotiate, vote during IBC process on behalf of Bank
• Defend organization's interest in recovery related litigation in debt tribunals and courts
• Arranging forensic audit, transaction audit and stock audit and analyzing the reports to trace flow of money and assets.
• Engaging detective agencies and work with them to trace unencumbered assets in order to get them attached in recovery assets through courts.
• Analyzing the financial statements, Income tax returns, GST returns and other financial documents to assess recovery avenues in all accounts.
• Collaborated with other departments to verify customer compliance with payment plans.
• Contacted customers to discuss past-due accounts and negotiated payment plans to recover the dues by assessing the possibility of recovery, available assets, NPV of recovery etc. on case to case basis
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Maintained accurate records of customer accounts, payments and payment plans.
• Maintained consistently high success rate of collecting on overdue accounts.

• Direct and supervise staff and day-to-day operations in assigned branch
• Ensuring delivery of quality customer service and achievement of sales or productivity goals
• Preparing, recommending, sanctioning credit proposals related to SME finance, Agriculture Finance and personal loans
• To enhance financial literacy and work for financial inclusion in areas allotted to Branch
• Implementation of all sort of Govt Schemes for economic development of area.
• Verified compliance with relevant laws, regulations and best practices related to customer account management.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Listened to customers and negotiated solutions that met creditor and debtor needs.
• Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
• Forecasting trends and recommended improvements based on financial risk analyses.

• Composed sensitive, confidential reports and documentation.
• Performed wide-ranging administrative, financial and service-related functions.
• Followed detailed directions from management to complete daily paperwork and computer data entry.
• Remained solutions-oriented in face of complex problems to assist management and overall business direction.
• Developed and implemented strategies to streamline office operations.
• Organized resources, records and personnel to accomplish aggressive targets.