Summary
Overview
Work History
Education
Skills
Websites
Strengths
Timeline
Generic

Jatin

Human Resource Professional
New Delhi

Summary

Motivated and adaptable professional with over 1.5 years of experience in customer service across multiple call centers, including tech-based support for UK clients. Currently pursuing HR training and an internship to transition into a long-term career in human resources. Known for excellent communication skills, problem-solving abilities, and a strong work ethic. Passionate about organizational development, employee engagement, and continuous learning. Actively seeking an HR role where I can contribute to people-centric strategies and grow into a successful HR leader.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Account Manager

Midland Credit Management
05.2023 - 10.2023
  • Company Overview: A third-party collections agency focused on debt recovery
  • Collected debts from charged off credit card accounts
  • Worked on accounts of reputed American banks like City Bank and Synchrony Bank
  • A third-party collections agency focused on debt recovery

Customer Service Specialist

Teleperformance
03.2022 - 10.2022
  • Company Overview: A global leader in customer experience management
  • Assisted UK customers through inbound calling process
  • Part of Vodafone FIS
  • A global leader in customer experience management

Education

Bachelors of Commerce - Honors

Rajdhani College, University of Delhi
01.2016 - 06.2019

Specialization - HR Payroll Specialist Course

Henry Harvin
New Delhi, India
04.2001 -

Skills

  • Cooperation
  • Leadership
  • Time Management
  • Accounting
  • SEO
  • MS Office
  • Client relationship management

    Business development

    Customer satisfaction

    Networking skills

    Report writing

    Lead development

    Computer skills

    Teamwork and collaboration

    MS office

    Multitasking

    Organization and time management

    Supervision and leadership

    Excellent communication

Strengths

  • Cooperation and Leadership, Co-operative attitude with excellent leadership qualities and time management skills.
  • Technical Skills, Good knowledge of Accounting, SEO, MS Office, and basic HTML.
  • Cyber Safety Knowledge, Ability to work on latest software and knowledge of Cyber Safety and Security.
  • Learning Ability, Quick learner with excellent internet skills.

Timeline

Account Manager

Midland Credit Management
05.2023 - 10.2023

Customer Service Specialist

Teleperformance
03.2022 - 10.2022

Bachelors of Commerce - Honors

Rajdhani College, University of Delhi
01.2016 - 06.2019

Specialization - HR Payroll Specialist Course

Henry Harvin
04.2001 -
Jatin Human Resource Professional