Jatin
Human Resource Professional
New Delhi
Summary
Motivated and adaptable professional with over 1.5 years of experience in customer service across multiple call centers, including tech-based support for UK clients. Currently pursuing HR training and an internship to transition into a long-term career in human resources. Known for excellent communication skills, problem-solving abilities, and a strong work ethic. Passionate about organizational development, employee engagement, and continuous learning. Actively seeking an HR role where I can contribute to people-centric strategies and grow into a successful HR leader.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Account Manager
Midland Credit Management
05.2023 - 10.2023
- Company Overview: A third-party collections agency focused on debt recovery
- Collected debts from charged off credit card accounts
- Worked on accounts of reputed American banks like City Bank and Synchrony Bank
- A third-party collections agency focused on debt recovery
Customer Service Specialist
Teleperformance
03.2022 - 10.2022
- Company Overview: A global leader in customer experience management
- Assisted UK customers through inbound calling process
- Part of Vodafone FIS
- A global leader in customer experience management
Education
Bachelors of Commerce - Honors
Rajdhani College, University of Delhi
01.2016 - 06.2019
Specialization - HR Payroll Specialist Course
Henry Harvin
New Delhi, India 04.2001 -
Skills
- Cooperation
- Leadership
- Time Management
- Accounting
- SEO
- MS Office
Client relationship management
Business development
Customer satisfaction
Networking skills
Report writing
Lead development
Computer skills
Teamwork and collaboration
MS office
Multitasking
Organization and time management
Supervision and leadership
Excellent communication
Strengths
- Cooperation and Leadership, Co-operative attitude with excellent leadership qualities and time management skills.
- Technical Skills, Good knowledge of Accounting, SEO, MS Office, and basic HTML.
- Cyber Safety Knowledge, Ability to work on latest software and knowledge of Cyber Safety and Security.
- Learning Ability, Quick learner with excellent internet skills.
Timeline
Account Manager
Midland Credit Management
05.2023 - 10.2023
Customer Service Specialist
Teleperformance
03.2022 - 10.2022
Bachelors of Commerce - Honors
Rajdhani College, University of Delhi
01.2016 - 06.2019
Specialization - HR Payroll Specialist Course
Henry Harvin
04.2001 -