Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Projects
Hobbies and Interests
Languages
Timeline
Generic
Jatin Ahuja

Jatin Ahuja

New Delhi

Summary

Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Tram Manager

Amazon
01.2022 - Current
  • Developed and implemented team-building strategies to promote collaboration and cohesion.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
  • Created a positive work environment by setting clear expectations and providing resources necessary for success.

Trainer

Amazon
01.2021 - 01.2022
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Organized and facilitated classroom workshops, webinars, and one-on-one coaching sessions.

Andon Cord Specialist

Amazon
01.2018 - 01.2021
  • Respond promptly to Andon Cord tickets to address and resolve production or operational issues as they arise on the shop floor.
  • Collaborate with production teams to provide real-time support and facilitate quick resolution of operational disruptions.
  • Document and escalate complex issues to appropriate departments, ensuring timely follow-up and resolution.

Education

Masters - Business Administration

GPA: 9.2
01.2020

Bachelor's - Computer Applications

GPA: 75%
01.2018

Skills

  • Ms Excel
  • Project Management
  • Customer Relations
  • Quality Assurance
  • Ms Excel
  • Project Management
  • Customer Relations
  • Quality Assurance

Certification

  • Google project management
  • Salesfocre certified admin
  • ITIL
  • Getting started with Asana

Accomplishments

  • 4 times best mentor award ( Amazon )
  • 2 times Outstanding leader award ( Amazon )

Projects

  • Reduction in Overall Compliance for Zone 1 Responsible for decreasing the overall pending compliance.
  • regarding CS-India - generating daily reports and maintaining regular communication with leadership to thoroughly analyze and comprehend the trend regadrding.
  • Launch of SnR skill at Site level.
  • Successful pilot launch of Haul Process at WWCS level

Hobbies and Interests

Cooking, Traveling, Watching cricket

Languages

English, Hindi

Timeline

Tram Manager

Amazon
01.2022 - Current

Trainer

Amazon
01.2021 - 01.2022

Andon Cord Specialist

Amazon
01.2018 - 01.2021

Masters - Business Administration

GPA: 9.2

Bachelor's - Computer Applications

GPA: 75%

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Jatin Ahuja