Jatin Dewan
Consulting. Operations. Marketing.
London
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
- Accomplished Operations Manager with a successful track recording overseeing regional Marketing, IT, HR/ Training and property in company and overseas offices operations for a large user base of a karaoke singing app. From a background of being a trainer, author, and forensic scientist. guidance.
- Capable to face any challenge by meeting the goal before time.
- I am able to perform in high pressure environments as I am very competitive with a strong motive to succeed.
- Additionally, I’ve always had a job alongside during my final year of Bachelors through masters. This demonstrates personal motivation to continually develop myself and my skills. Communication, presentation, networking
- Effective communicator with ability to create investigative materials that convey value for clients, while maintaining confidentiality.
- Throughout my studies I’ve developed my oral communication skills, contributing to seminars, fests, debates in department. I was assessed on my presentation skills on number of occasions and received feedback confirming that I am a confident presenter. This is something that I enjoy. I am experienced in communication with a variety of people, something I do daily with my students, peer group and when I am on a long vacation.
- Meticulous Operations Manager skilled at using MS Office to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.
Overview
2
2
Languages
6
6
years of post-secondary education
7
7
years of professional experience
Work History
International Business Development Manager
Beijing Centripetal Force
noida, Uttar Pradesh
07.2020 - 12.2020
- Implemented marketing strategies for stand-alone, fully integrated Internet company providing solutions to meet demands of Astrology industry.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Strategized and implemented successful approaches to revitalize underperforming product lines and create profit-generating enterprises.
- Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
- Applied strategic negotiation and sales closing skills to bring in 120 new accounts over 1 month.
- Generated new business with marketing initiatives and strategic plans.
Director of Marketing
Eduception Pvt Ltd
New Delhi, New Delhi
08.2019 - 08.2020
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Collaborated with senior sales, engineering, and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Reduced marketing costs by streamlining marketing roles, leveraging communications materials, monitoring budgets, and developing protocol.
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Helped incorporate product changes to drive customer engagement and firm profits.
- Compiled product, market and customer data to forecast accurate sales and profit projections.
- Devised and deployed online marketing plans with effective SEO, social media and viral video campaign strategies.
- Increased credibility and client awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
- Developed branding and marketing partnerships with 500 clients.
- Completed projects on-time and under-budget by collaborating with sales, technical and customer relations departments.
- Exhibited for client partnerships on time and within budget.
- Grew new business connections by strategically networking with industry experts.
- Developed creative programs to meet business goals, including partnership building, event sponsorship, activation platforms and consumer experience design.
- Transformed corporate website and social media platforms to better engage customers and promote sales.
- Developed company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Generated over $10000 in E-Learning videos sales and distribution.
- Advocated for client requirements and objectives to internal and external stakeholders.
Business Operations Manager
Hacker Interstellar Limited LLC
Bengaluru, Karnataka
07.2019 - 07.2020
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 500%.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Worked in tandem with Chief Operating Officer to better understand business process and initiate improvements, helping company achieve goals.
- Listened to staff and customer issues and conflicts to deliver solutions, propel customer experiences.
- Cultivated and strengthened lasting client relationships using effective communication and consumer behavior.
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
Operations Manager
Opera Software AS
noida, Uttar Pradesh
02.2018 - 07.2019
- Direct recruitment/ training/ staff development initiatives to maximize productivity and revenue potential through development of sales team.
- Successfully increased employee retention by creating a positive work environment in 3 offices; India, Egypt, and Indonesia.
- Administered daily operations to ensure policies are adhered to and understood by the staff.
- Cultivate strong business relationship with customers to drive business development.
- Plan and execute the ROI in collaboration with vendor management.
- Oversee opening and closing operations for a $8 Million annual revenue store in compliance with current company policies and procedures.
- Managed operational costs by spearheading user operations control and leading revenue department activities as well as setting bonus targets.
- Evaluated upcoming program plans to forecast expected resource needs.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 200%.
- Executed local market strategies aligned to overall strategic and marketing plans, creating tactical initiatives to meet operational, budgetary and productivity goals.
- Developed robust relationships with income-producing High spending clients.
- Supported top-level decision-making and strategy planning, forging productive relationships with top leaders and serving as key advocate for various personnel issues.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Business Development Manager
Moderate Builder Co Pvt Ltd
dar-es-salaam, tanzania
03.2016 - 01.2018
- Developed a new protocol from cold calling to the final billing of a customer.
- Maintained excellent outcome of the staff by training.
- Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Compiled product, market and customer data to forecast accurate sales and profit projections.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Created reports and presentations detailing business development activities.
Intern
Forensic Science Laboratory, New Delhi
05.2015
- Engineered, maintained and repaired security systems and programmable logic controls.
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Monitored computer virus reports to determine when to update virus protection systems.
- Conducted security audits to identify vulnerabilities.
- Encrypted data and erected firewalls to protect confidential information.
- Developed plans to safeguard computer files against modification, destruction or disclosure.
- Monitored use of data files and regulated access to protect secure information.
- Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
Co-Founder
Inquisitive investigators
01.2013 - 01.2014
- Participated in high-level hiring decisions for key leadership positions, conducted senior hire interviews and nominated new board members.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
Education
Master of Science - Forensic Sciences
07.2014 - 07.2016
- Elected to Department Representative for Amity youth fest in 2015, 2016.
- Professional development completed in Branding Management.
- Dissertation: Analysis of Saliva in smokers and non-smokers.
- Graduated with 7.01 CGPA
Bachelor of Science - Forensic Sciences
07.2011 - 05.2014
- Elected to Class representative for Amity Institute of Forensic sciences in 2011-2014.
- Coursework in French, Behavioral Science and Basics of Sewing.
- Received "Amity Yellow Card of Dean's Excellence".
- Graduated with 7.93 GPA
High School Diploma -
03.2010 - 05.2011
- Physics, Chemistry, Biology (67%)
Skills
Project Management, Advertising, Print Media, Social Media, Directed Website Developmentundefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
International Business Development Manager - Beijing Centripetal Force
07.2020 - 12.2020
Director of Marketing - Eduception Pvt Ltd
08.2019 - 08.2020
Business Operations Manager - Hacker Interstellar Limited LLC
07.2019 - 07.2020
Operations Manager - Opera Software AS
02.2018 - 07.2019
Business Development Manager - Moderate Builder Co Pvt Ltd
03.2016 - 01.2018
Intern - Forensic Science Laboratory, New Delhi
05.2015
Amity University - Master of Science, Forensic Sciences
07.2014 - 07.2016
Co-Founder - Inquisitive investigators
01.2013 - 01.2014
Amity University - Bachelor of Science, Forensic Sciences
07.2011 - 05.2014
S.D Sr. Sec. School - High School Diploma,
03.2010 - 05.2011
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