Risk Identification & Process Improvement: Designed and managed sales compensation models for 5,000+ sales representatives at a large US pharmaceutical client
Proactively identified and mitigated process risks, ensuring strict adherence to compliance standards and aligning sales force incentives with overall business objectives
Cross-Functional Risk Coordination: Collaborated with business units to identify and prioritize areas within sales compensation and performance management processes that required risk reduction measures
Root Cause Analysis & Risk Reduction: Assisted in conducting independent root cause analyses to identify process vulnerabilities in sales crediting and compensation systems, focusing on high-risk issues that could lead to operational risks (ORs)
Utilized a comprehensive risk-based prioritisation methodology to inform control design and prevent recurrence of process failures
Control Design & Effectiveness Documentation: Contributed to the documentation of control design effectiveness for sales compensation processes, ensuring that all controls were optimized to reduce operational risks
Tracked the implementation of process changes, ensuring these adjustments were aligned with the client's organisation rule
Process Monitoring & Continuous Improvement: Monitored and tracked process changes related to sales compensation, ensuring their effectiveness in mitigating risk and improving overall process efficiency
Fostered a culture of risk awareness within the team, leading initiatives to elevate process risk reduction capabilities across the business unit and enterprise
Insights Sharing & Best Practices: Regularly shared insights, better practices, and common risk themes across the enterprise, contributing to continuous improvement in sales force management processes and compliance
Performance Reporting & Risk Tracking: Led a 3-person team to optimize the sales performance reporting cycle, reducing operational cycle time by 20%
Ensured performance data was consistently monitored and analyzed, identifying potential risks and implementing corrective actions when necessary to ensure alignment with business objectives
Stakeholder Management & Strategic Alignment: Worked closely with stakeholders to address complex requirements and resolve issues in a manner consistent with corporate risk policies
Documented and communicated lessons learned from sales compensation optimization efforts, elevating the organization's ability to manage and reduce risks effectively
Associate : Business Analysis
ZoomRx HealthCare
05.2021 - 01.2022
Collaborated with over 3 cross-functional teams and 4+ clients to design, develop, and implement more than 20 healthcare surveys, ensuring precise data collection
Mentored a team of 3 analysts in designing and developing surveys, and created Excel-based tools for quality checks, resulting in saving of 1 hour per survey
Analysed the collected data to generate drug performance reports which helped the clients get visibility into the sentiments of the healthcare providers and take strategic decisions
Education
Bachelor of Technology - Chemical Technology
Harcourt Butler Technical University
01.2020
Class XII - Physics, Chemistry & Maths
Delhi Public School
01.2015
Class X -
Delhi Public School
01.2013
Skills
Advanced Excel (VBA)
Power Point
SQL
Python
Achievementsandextracurriculars
University and school cricket captain
Instrumentalist (Guitar, Ukulele and Kalimba), you can check out my YT channels here: Kalimba Tabs & Nylon And Steel