Jatin Pant
Ghaziabad
Summary
Results-driven administrative professional with over five years of experience supporting senior leadership in dynamic, high-pressure environments. Proven expertise in calendar management, travel arrangements, expense reporting, and stakeholder coordination. Adept at managing small-scale projects and events from planning to execution, while ensuring operational efficiency. Skilled in handling confidential information and driving cross-functional collaboration. Committed to delivering high-impact solutions in alignment with organizational goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Boston Consulting Group (BCG)
Gurgaon
07.2024 - Current
- Manage and coordinate calendars for 7 senior stakeholders, ensuring efficient scheduling of meetings and critical discussions.
- Oversee end-to-end travel management, including bookings, accommodations, visa processing, and reimbursements.
- Prepare and track expense reports, ensuring accuracy and compliance with organizational policies.
- Act as a point of contact for cross-functional stakeholders, facilitating seamless communication and collaboration.
- Resolve operational challenges proactively to support an uninterrupted workflow.
- Maintain strict confidentiality when handling sensitive information and high-profile engagements.
Team Captain & Financial Disputes Analyst
American Express India
Gurgaon
01.2022 - 06.2024
- Conducted investigations into financial disputes and fraud cases, utilizing proprietary databases and public resources.
- Led a team of 15 professionals, ensuring timely resolution of service requests, and adherence to compliance standards.
- Coordinated with global compliance teams to address risk management challenges effectively.
- Reduced goodwill write-offs by 30% through strategic budget optimization.
- Managed project initiatives to enhance customer satisfaction and loyalty through VOCM surveys and dispute resolution.
Senior Account Executive
I-Energizer Private Limited
Noida
08.2019 - 12.2021
- Addressed billing queries, and ensured compliance with financial regulations through backend operations support.
- Collaborated with teams to resolve compliance issues and assess risks, contributing to an improved risk management framework.
- Conducted quality checks and analyzed customer feedback to enhance the client experience.
Education
Master of Business Administration - Operations Management
NMIMS University
Mumbai02-2024
BA-LLB - Legal Studies
Guru Gobind Singh Indraprastha University
Delhi06.2021
Skills
- Executive Calendar & Scheduling
- Travel & Expense Management
- Stakeholder Coordination
- Operational Project Management
- Event Planning & Execution
- Confidential Data Handling
- Leadership & Team Management
- Strategic Problem-Solving
- Relationship Management
Certification
- Certified AML-KYC Compliance Officer by V-Skills
- Career Essentials in Business Analysis by Microsoft and LinkedIn
- Business Analysis Foundations, LinkedIn Learning
- Business Benefits Realization Foundation, LinkedIn Learning
- Agile Requirements Foundation, LinkedIn Learning
- ISO Management System Audit Techniques, Alison
- One Audit Bootcamp Certification in Compliance, ControlCase
- Corporate Financial Statement Analysis, LinkedIn Learning
Accomplishments
- District-level cricket player
- First division holder, both at the graduate level and master's.
Languages
Hindi
First Language
English
Proficient (C2)
C2
Timeline
Administrative Assistant
Boston Consulting Group (BCG)
07.2024 - Current
Team Captain & Financial Disputes Analyst
American Express India
01.2022 - 06.2024
Senior Account Executive
I-Energizer Private Limited
08.2019 - 12.2021
Master of Business Administration - Operations Management
NMIMS University
BA-LLB - Legal Studies
Guru Gobind Singh Indraprastha University
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