Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jatin Pareta

Jatin Pareta

Baran

Summary

Dynamic and results-driven professional with experience as a PAYTM BC AGENT at PAYTM PAYMENT BANK. Expert in customer service and digital banking education, I excelled in resolving customer issues and enhancing satisfaction. My proactive approach led to improved onboarding processes and effective communication, ensuring a seamless experience for all clients.

Overview

1
1
year of professional experience
1
1
Certification

Work History

PAYTM BC AGENT

PAYTM PAYMENT BANK
JAIPUR
01.2022 - 02.2023
  • Managed customer onboarding and verification for new accounts.
  • Resolved customer complaints and provided effective solutions promptly.
  • Assisted customers with account inquiries and transaction processing.
  • Educated customers about digital banking features and services available.
  • Maintained accurate records of customer interactions and transactions daily.

Education

MBA - BFSI

Chitkara College of Sales & Marketing
08-2025

Bachelor of Science - Maths

University of Kota
KOTA
06-2021

High School Diploma -

Delhi Public School
MANGROL
03-2018

High School Diploma -

Maa Bharti School
Mangrol
03-2016

Skills

  • Customer service
  • Effective communication
  • Problem solving
  • Digital banking education
  • Resolving customer issues
  • Ensuring customer satisfaction

Certification

● Completed online course on Financial Literacy Course for Bharat by NISM

● Completed online course on Online Dispute Resolution by NISM.

● Completed online course on Listing on Social Stock Exchange by NISM.

  • RS-CIT from Vardhman Mahaveer Open University, Kota.

Timeline

PAYTM BC AGENT

PAYTM PAYMENT BANK
01.2022 - 02.2023

MBA - BFSI

Chitkara College of Sales & Marketing

Bachelor of Science - Maths

University of Kota

High School Diploma -

Delhi Public School

High School Diploma -

Maa Bharti School

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Jatin Pareta