Dedicated Marketing & Sales professional with 7 years of experience and proven success by exceeding goals, retaining customers and maintaining strong reputation for client satisfaction.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
3
3
Certifications
Work History
Associate Account Manager
Adobe Systems
08.2022 - Current
Managing paid search campaigns for Adobe Express worth 1.5 million per quarter using Adobe Advertising Cloud & Search Engine user interface.
Delivering efficient lower funnel metrics quarter by quarter while maintaining the scale.
Managing budget allocation and pacing to ensure efficient spending to achieve business goals.
Conducting regular performance analysis and making strategic adjustments to improve different metrics, depending on the business objective.
Preparing detailed reports and weekly presentations to communicate campaign results and insights to internal stakeholders.
Ppc Specialist
Alfobit Technologies
03.2021 - 08.2022
Managed variety of digital media campaigns primarily search for various clients.
Day to day implementation of paid search tactics that include keyword development , budget allocation and Adhoc reports.
Regularly conducting search query analysis , assets analysis and test analysis to drive insights .
Prepared reporting dashboard and organized conference call with clients in order to review weekly/monthly progress.
Lead Credit Specialist
American Express India Pvt Ltd
06.2017 - 03.2021
Managed a portfolio of high-value credit card accounts, ensuring client satisfaction, retention, and growth.
Provided personalized support to clients, addressing inquiries, resolving issues, and offering tailored credit solutions.
Conducted regular portfolio reviews, analyzing account performance and identifying opportunities to optimize credit card offerings.
Worked closely with bureaus like Equifax, TransUnion and Experian to Provide true reporting under the FCRA act for the portfolio of accounts.
Helped suppressed clients by providing them flexible payment options in order to make them reach their financial goals.