Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Timeline
Generic

Jatin Singh

New Delhi

Summary

Resourceful database management professional with proven ability to enhance productivity and efficiency. Expertise in SQL optimization, database security protocols, and disaster recovery planning. Strong problem-solving skills and adaptability ensure seamless database operations and support.

Overview

20
20
years of professional experience

Work History

DATABASE ADMINISTRATOR

Felizeek Technologies Private Limited
Delhi
03.2023 - Current
  • Analyzed database applications and made adjustments to parameters for enhanced performance.
  • Defined database design specifications based on project requirements.
  • Implemented column-level encryption on SQL Server tables for data security.
  • Developed security measures to ensure data protection across the database environment.
  • Regularly analyzed database logs to identify potential issues or suspicious activities.
  • Configured user accounts, privileges, roles, and profiles within the database server.
  • Created new tablespaces for application data storage in the database.
  • Tested application code changes prior to production deployment.

SENIOR DATABASE ADMINISTRATOR

Snap-On Business Solutions
Noida
10.2015 - 01.2023
  • Trained team on additional job positions to ensure role coverage and adherence to operational procedures.
  • Applied newly released patches on SQL, Oracle, OBIEE, Postgres, and MySQL servers.
  • Monitored database and system performance, recommending changes for enhanced operations.
  • Authored documentation including user manuals, build instructions, and standard operating procedures.
  • Addressed system outages and performance degradation with priority responses.
  • Developed and validated test plans for system changes prior to deployment.
  • Reviewed comments from Change Advisory Board before implementing system changes, advising on streamlining processes as necessary.
  • Coordinated with customers and team members to provide timely updates.

DIGITAL SERVICE SPECIALIST

iYogi Technical Services
Gurugram
11.2014 - 10.2015
  • Mentored 15 team members, enhancing support service and onboarding for new employees in machine operations.
  • Delegated daily tasks to optimize team productivity and efficiency.
  • Responded to user assistance requests, guiding individuals through basic troubleshooting steps.
  • Diagnosed customer issues remotely using desktop software over private and public networks.
  • Addressed customer queries via email, messaging systems, and support ticket platforms.

SENIOR TECHNICAL ENGINEER

Microclinic India Pvt. Ltd
Delhi
08.2012 - 08.2013
  • Troubleshot multiple technical issues across servers, computers, and handheld devices.
  • Conducted root cause analysis, documenting faults in tracking system and generating daily reports.
  • Executed tests to confirm product performance and reliability.
  • Collaborated on-site with clients including FORTIS Healthcare Ltd., Snapon Business Solutions, and National Fertilizers Ltd.

PROCESS ASSOCIATE

Interglobe Technologies, Indigo Airlines
Gurugram
09.2011 - 08.2012
  • Addressed all queries related to passenger escalations at airport and internal processes.
  • Assisted with special projects as requested by department manager.

TECHNICAL SUPPORT EXECUTIVE

Serco
New Delhi
08.2010 - 09.2011
  • Reviewed support cases to ensure technical accuracy and identified process improvements.
  • Resolved all customer-related technical issues and addressed queries regarding server installations.
  • Managed customer system updates, keeping clients informed of installation progress.

IT ANALYST

PT Education
Delhi
08.2005 - 08.2008
  • Coordinated IT operations across eight centers in Delhi-NCR, managing a team of 10 personnel.
  • Implemented business-centric strategies to meet phase targets and drive organizational growth.
  • Oversaw entire IT infrastructure for Delhi-NCR region, ensuring optimal performance and reliability.

Education

Bachelor of Computer Applications - Information Technology

CSJM University
Ghaziabad
06.2011

XII Class -

C.B.S.E
Delhi
05-2005

Class X -

C.B.S.E
Delhi
05-2003

Skills

  • Database design and development
  • SQL performance tuning
  • Database security and backup
  • Log analysis and data migration
  • Team training and problem solving
  • Professional demeanor and communication skills

Personal Information

Date of Birth: 10/29/87

Accomplishments

  • Awarded as for Best Employee for consecutive 5 months

Timeline

DATABASE ADMINISTRATOR

Felizeek Technologies Private Limited
03.2023 - Current

SENIOR DATABASE ADMINISTRATOR

Snap-On Business Solutions
10.2015 - 01.2023

DIGITAL SERVICE SPECIALIST

iYogi Technical Services
11.2014 - 10.2015

SENIOR TECHNICAL ENGINEER

Microclinic India Pvt. Ltd
08.2012 - 08.2013

PROCESS ASSOCIATE

Interglobe Technologies, Indigo Airlines
09.2011 - 08.2012

TECHNICAL SUPPORT EXECUTIVE

Serco
08.2010 - 09.2011

IT ANALYST

PT Education
08.2005 - 08.2008

Bachelor of Computer Applications - Information Technology

CSJM University

XII Class -

C.B.S.E

Class X -

C.B.S.E
Jatin Singh