Jatin Singh
Confidence Mentor Coach
Lucknow
Summary
An empathetic communicator with 4 years of hands on experience, where I excel at building trust and fostering safe space for individuals who are in need. My expertise lies in improving self assurance and social abilities through active listening and structured guidance.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
Peer Support Specialist
Symbiosis International University
10.2023 - Current
- Led over 200 peer to peer emotional support sessions, whereby I helped individuals to reduce their social anxiety through well tailored communication exercises.
- Even developed a confidence building framework for individuals which was adopted by 15 team members, thereby improving user retention by 40%.
- Used the 'Sandwich method' to provide realtime constructive feedback which resulted in 85% of users showing immense progress.
Communication Coach
Pranjali Foundation
08.2022 - 09.2023
- Provided training to over 50 clients with regards to interpersonal skills through various drills like role -playing and active listening.
- Created various personalised social break-through plans for shy adolescents which resulted in 7 out of 10 joining community groups within 3 months.
- Kept a track of client progress by using various customised trackers based on emotional cues.
Community Moderator
National Law University
06.2021 - 07.2022
- Promoted various inclusive discussions among and over 500 members thereby enforcing safety protocols which ultimately reduced conflict by upto 60 percent.
- Acknowledged as the 'Top motivator' for helping individuals articulate various personnel challenges through well structured guided promts.
Education
Bachelor Of Arts (BA) - Psychology
Symbiosis International University
01.2017 - 01.2020
Skills
- Delivering empathy and emotional intelligence
- Active listening
- Confidence building strategies
- Monitoring progress
- Feedback delivery system
- Safe space facilitation
- Digital marketing
Certification
Harvard University Course On Positive Psychology, 06/01/22, Harvard University, Virtual
Additional Information
Received Empathy in Action Award given by the helphub in 2023, with respect to highest rated score that were given by the users., Received the Confidence catalyst award by the Bright minds tutors, whereby I was ranked in the top 10 for leading 80% of the clients to indulge in some fruitful activities within 2 weeks.
Extra Curricular Activities
Led various social drives in Lucknow city with various foundations like sambhav foundation thereby handling emotional conversations and community coaching. Provided a safe space to individuals to discuss their problems or just having a great chat altogether.
Timeline
Peer Support Specialist
Symbiosis International University
10.2023 - Current
Communication Coach
Pranjali Foundation
08.2022 - 09.2023
Community Moderator
National Law University
06.2021 - 07.2022
Bachelor Of Arts (BA) - Psychology
Symbiosis International University
01.2017 - 01.2020
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