Jatin Solanki

TBZ TBZ Diamond Jewellery

Mumbai

04.2016 - 12.2022

Merchandise for the selection of new designs.
Prepare Master catalogues for new designs.
Prepare inventory wish list, season wise.
Handling the online sales of diamond and gemstone jewelry.
 Order processing of the market place (i.e for Amazon, Flipkart, Tatacliq and Paytm).
 Coordinating with procurement team for the procurement of the product.
 Maintaining Sales report for order received on the market place.
 Handling Customer Queries and Grievances
 Maintaining report of order returned and SPF Claims orders.
 Reconciliation of Payment.
 Maintaining Report of Payment Pending for orders returned and SPF Claims orders.
 Preparing product Catalogue and listing the same on the market place portal.
 Working as per the Company and Market place SLA
 Taking feedback regarding the service provided and to improve the effectiveness.