Summary
Overview
Work History
Education
Skills
Timeline
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Jatin Soni

Decision Scientist (Trust & Safety)
Bengaluru

Summary

Experienced Decision Scientist in Trust & Safety domain with Fraud Analyst expertise ,investigating suspicious activity and determining risk levels for consumer behaviour @ well known fintech compay PhonePe. Experienced in driving solutions to product and business problems with Business Intelligence data with over 5 years of experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall product and operational improvements. Promoting exemplary skills in project management, analytics and fraud pattern detection.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Decision Scientist (Trust & Safety)

PHONEPE
8 2022 - Current
  • Heading Trust & Safety analytics at PhonePe for RCBP categories, solving credit cards & UPI related fraud problems .
  • Designing models and solutions to catch fraudsters and save genuine user's money to act at realtime transactions.
  • Introduced delayed settlement capability in Rents category for new to the category users to reduce card phishing, resulting in fts reduction from 30 bps to 2 bps.
  • Deployed solutions to solve sms spoofing, account take over/ identity theft frauds, reducing ATO frauds from 80% to 15%.
  • Introduced device risk score model, clubbing various device signals to classify device into fraud, risky or genuine.
  • Management of business stakeholders, driving projects (including cross-functional teams), and coming up with new product features and capabilities.
  • Developing BI reports and dashboards providing visibility to senior management for quicker problem identificatiion and impact decision making.


Senior Fraud Analyst

GetMega
02.2021 - 07.2022
  • Understanding user's psychology & game play behaviour to explore and identify underlying gameplay fraud patterns and anomalies.
  • Developing Fraud Risk Score based on connections and system crucial metrics from the signup stage onwards, following updation as users grows old in the system with accuracy upto 70%.
  • Setting up landmines (realtime alerting frameworks) at every stage of user journey to catch realtime frauds. Catching frauds of over 2 lakhs daily.
  • Introduction of deposit limits feature reducing Unauthorised Transactions fraud to 10%.
  • Introduction of android limits and vpa limits feature reducingMulti Accounting frauds in the system by 30%.
  • Built dashboards in Tableau and Amplitude to track changes in crucial fraud metrics, helps into quick RCA.

Product Analyst

GetMega
08.2020 - 02.2021
  • Owned complete analytics of games and features in the Trivia category such as data instrumentation, release sanity, A/B testing, funnel optimizations, cohort analysis and various RCAs.
  • Optimized D0 depositors metrics at platform. Identified multiple patterns in deposit behavior and revamped the funnels which resulted in 75% increment.
  • Analytics POC for Deposit offers features at platform. Improved the efficacy of deposit offers by 80 %.
  • Worked closely with PM on Task and rewards features from ideation to release. This feature resulted in 200% improvement in rounds per player for non-cards users.

Business Analyst

Shadowfax
05.2019 - 08.2020
  • Worked across 4 different business verticals of Shadowfax - Food, Grocery, Ecommerce and Supply.
  • Managed weekly & monthly pnl for supply and grocery verticals. Responsible for rider's payouts release on weekly (2.5 cr) and biweekly basis (4 cr).
  • Developed algorithm for creation of cost effective payout structures.
  • Created Automailing schedulers to send daily MIS reports to respective stakeholders.

Education

BTech. - Mechanical Engineering

IIT GUWAHATI
Guwahati
07.2015 - 05.2019

Skills

    Python

    Jupyter Notebook

    Sql & Databases

    Predictive Modelling

    BigQuery

    Tableau

    Fraud Analysis & Investigation

    Fraud Alerting Framework

Timeline

Senior Fraud Analyst

GetMega
02.2021 - 07.2022

Product Analyst

GetMega
08.2020 - 02.2021

Business Analyst

Shadowfax
05.2019 - 08.2020

BTech. - Mechanical Engineering

IIT GUWAHATI
07.2015 - 05.2019

Decision Scientist (Trust & Safety)

PHONEPE
8 2022 - Current

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Jatin SoniDecision Scientist (Trust & Safety)