Jatin Arora
Gurgaon
Summary
CFE | Risk | Compliance | Governance
Compliance Leader with 10 years of experience in regulatory compliance, risk management, and governance across fintech and payments businesses. Experienced in designing and implementing compliance frameworks, leading RBI audits, and engaging with regulators including RBI and NPCI on emerging topics. Skilled in identifying policy gaps, developing control frameworks, and driving automation to enhance monitoring and reporting. Adept at working cross-functionally with product, legal, technology, and operations teams to embed compliance in business processes and align strategy with regulatory expectations.
Overview
12
12
years of professional experience
Work History
Senior Manager - Compliance
Tata Payments Limited
10.2024 - Current
- Act as the Principal Compliance and Nodal Officer for Payment Aggregator (PA) and Prepaid Payment Instrument (PPI) operations, overseeing compliance governance, risk assessments, and regulatory engagement.
- Led regulatory audits and inspection preparedness, ensuring complete alignment between business processes and regulatory expectations.
- Developed and implemented a Compliance Assurance Framework, integrating automated control testing, risk-based monitoring, and timely regulatory submissions.
- Designed a regulatory control mapping matrix linking RBI circulars and internal policies to specific control owners, and implementation checkpoints.
- Evaluate product documentation and workflows to proactively identify compliance gaps, and ensure adherence to regulatory standards before product launch.
- Act as a core member of the ISSC and ITSC, contributing to governance decisions, policy formulation, and risk management initiatives to strengthen information security, and regulatory compliance.
- Engage directly with the RBI and NPCI for clarification on emerging topics, aligning internal practices with regulatory strategy.
- Prepare board and leadership briefs, summarising key compliance risks, remediation progress, and strategic compliance metrics.
Senior Manager - Risk & Compliance
Eroute Technologies Pvt. Ltd. ("OmniCard")
02.2022 - 10.2024
- Led compliance assurance for PPI operations (PSO), focusing on risk management, control testing, and enhancing organizational resilience.
- Managed all periodic filings and submissions to the Reserve Bank of India (RBI) and other statutory authorities, ensuring accuracy and timeliness.
- Led cross-functional audit and inspection processes, partnering with key stakeholders to identify control gaps, enhance compliance systems, and ensure regulatory alignment.
- Identified compliance risks, delivered strategic recommendations for improvement, and facilitated informed decision-making.
- Led a team responsible for implementing controls, conducting risk assessments, and managing compliance processes.
- Spearheaded the creation and maintenance of comprehensive policies, procedures, and compliance documentation.
- Convened the Audit and Risk Committee of the company, supporting the review of compliance frameworks, risk management practices, and incorporating committee recommendations into strategic decisions.
- Reviewed legal contracts to ensure compliance, mitigate potential risks, and uphold documentation standards.
- Investigated and resolved compliance issues by developing corrective action plans, and collaborated with cross-functional teams to embed compliance into operations.
- Developed and delivered comprehensive training and awareness programs to promote organization-wide compliance.
Assistant Manager (C09)
CitiBank India
08.2021 - 01.2022
- Managed amendments and implementation of SOPs and policies to drive process optimization.
- Ensured screening and record keeping of complete documentation for the clients seeking credits related facility.
- Ensured continuous monitoring of deficient lines and advised on risk issues in strategic decision making.
- Facilitated RCAs on alerts and exception approval on funds credit while ensuring process and business compliance.
- Ensured tracking, accurate and timely resolutions of issues and exception raised.
- Update collateral values and relevant information to generate collateral valuation/scorecard
- Creating and linking relevant workflows for approval of risk rating and periodic monitoring.
Manager - Risk & Compliance
One Mobikwik Systems Ltd.
10.2015 - 08.2021
- Ensured that compliances, policies and processes are reviewed and amended periodically in line with the regulator and business.
- Coordinated with LEAs and Banks for fraud prevention and investigation on cases reported by the respective authorities.
- Conducted risk analysis on the historical fraud data & suspicious accounts to identify pattern & create monitoring checks to build a robust risk engine.
- Liaised with stakeholders for implementation of Risk checks and real time fraud identification and action through automation.
- Developed and standardized SOP's, Training modules for communication with authorities and complainants.
- Identified & managed risks for new product or service being added to the system.
- Managed periodic reports submission and adhoc requirements with the regulator.
Event Operations Specialist
Dimensions Pvt. Ltd.
10.2014 - 10.2015
RF Engineer
Verveba Telecom
03.2014 - 10.2014
Education
MBA - Operations
ICFAI University
B.Tech - ECE
M.D University
Skills
- Regulatory Compliance
- Control Testing
- Risk Assessment
- Stakeholder Management
- Liaisoning & Reporting
- Audits & Investigations
- Risk Management
- Training & Awareness
Timeline
Senior Manager - Compliance
Tata Payments Limited
10.2024 - Current
Senior Manager - Risk & Compliance
Eroute Technologies Pvt. Ltd. ("OmniCard")
02.2022 - 10.2024
Assistant Manager (C09)
CitiBank India
08.2021 - 01.2022
Manager - Risk & Compliance
One Mobikwik Systems Ltd.
10.2015 - 08.2021
Event Operations Specialist
Dimensions Pvt. Ltd.
10.2014 - 10.2015
RF Engineer
Verveba Telecom
03.2014 - 10.2014
MBA - Operations
ICFAI University
B.Tech - ECE
M.D University