Jatinder Kumar
Bharatgarh
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Subway restaurant manager
Tohra foods - Balachor 5.B.5 Nagar punjab
10.2022 - Current
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives
- Minimizes loss and misuse of equipment through proper supervision and staff training
- Championed 100% guest satisfaction by providing excellent dining experience
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Optimized profits by controlling food, beverage and labour costs daily.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
Agriculture Work
Self
02.2020 - 09.2022
Restaurant manager
Art Haveli restaurant - Allowal Bharatgarh
11.2017 - 12.2019
- Guaranteed compliance with food safety procedures and quality control guidelines
- Estimated supply requirements based on historical needs and projected business levels
- Championed 100% guest satisfaction by providing excellent dining experience.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Restaurant manager
Grand plaza hotel - Model town panipat HR
06.2016 - 10.2017
- Optimized profits by controlling food, beverage and labour costs daily
- Carefully interviewed, selected, trained, and supervised staff.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Recruitment Operations management
- Staff scheduling
Subway restaurant manager
New vision enterprises Limited-Luton LUT ZAQ
02.2011 - 03.2015
- Guaranteed compliance with food safety procedures and quality control guidelines
- Developed and maintained staff to provide hospitable, professional service while adhering to policies and business initiatives
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency
- Monitored service periods and realigned team positions to provide optimal coverage to meet customer demands
- Trained workers in every position, including food preparation, money handling and cleaning roles
- Optimised profits by controlling food, beverage and labour costs daily.
Restaurant manager
Hotel karam restaurant cum beer bar - Phagwara road mahilpur Punjab
05.2005 - 11.2010
- Trained Front of House (FOH) staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Conducted daily pre-shift and weekly departmental meetings to maximise organisational efficiency
- Guaranteed compliance with food safety procedures and quality control guidelines.
- Facilitated regular safety training sessions for all team members to ensure a safe working environment free from accidents or injuries.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Motivated staff to perform at peak efficiency and quality.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Bachelor of Arts - Arts
Punjabi University Patiala -
Ropar Government College04.2005
Skills
- Exceptional communicator
- Staff training and mentoring
- Menu planning
- Restaurant marketing
- Recruitment
- Operations management
- Inventory control and record keeping
- Staff Management
Certification
UKVI IELTS SCORE
Listing- 5.5 Reading 4.5
Writing-5.5 Speaking 6.0
Overall - 5.5
Leval B2
Languages
Punjabi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Advanced (C1)
Hobbies and Interests
- Meeting with new people
- Learning new things
- Watching movies
- Traveling new places
- Cooking
Additional Information
I have completed courses from University of Subway to up to date new training and subway product for better customers service.
EXPERIENCE IN FOOD INDUSTRY
its my great pleasure to share my total number of experience is...... A decade.
DATE OF BIRTH
DAY MONTH YEAR
20 12 1983
Timeline
Subway restaurant manager
Tohra foods - Balachor 5.B.5 Nagar punjab
10.2022 - Current
Agriculture Work
Self
02.2020 - 09.2022
Restaurant manager
Art Haveli restaurant - Allowal Bharatgarh
11.2017 - 12.2019
Restaurant manager
Grand plaza hotel - Model town panipat HR
06.2016 - 10.2017
Subway restaurant manager
New vision enterprises Limited-Luton LUT ZAQ
02.2011 - 03.2015
Restaurant manager
Hotel karam restaurant cum beer bar - Phagwara road mahilpur Punjab
05.2005 - 11.2010
Bachelor of Arts - Arts
Punjabi University Patiala -
UKVI IELTS SCORE
Listing- 5.5 Reading 4.5
Writing-5.5 Speaking 6.0
Overall - 5.5
Leval B2
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