Jatinder Kumar
Village Ram Nagar Teh- Balachaur, Distt. SBS Nagar
Summary
Multi-talented Senior Executive knowledgeable about sales, operations and personnel management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and motivating employees while establishing market dominance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SENIOR EXECUTIVE
Capital Small Finance Bank
06.2022 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
Senior Officer
ICICI Bank
06.2018 - 05.2019
- Consistently met and exceeded monthly sales targets
- Provided exceptional customer service, resulting in a 20% increase in customer loyalty and repeat business
- Assisted in the development of sales training materials.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Science -
Govt. College Ropar
Master in Science -
DAV College Jalandhar
Skills
- Leadership
- Organization
- Goal-oriented
- Customer-focused
- Sales expertise
- Sales strategy
Certification
- NISM-V: Mutual Fund Distributors Certificate
- IRDAI Certificate for Selling Insurance for Corporate agents
- Soft Skills and Cross Selling
- Investment Banking
Timeline
SENIOR EXECUTIVE
Capital Small Finance Bank
06.2022 - Current
Senior Officer
ICICI Bank
06.2018 - 05.2019
Bachelor of Science -
Govt. College Ropar
Master in Science -
DAV College Jalandhar
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