Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jatinderpal Singh

Bangalore

Summary

Dynamic Technical Lead with a proven track record at Zynga, driving a 19% reduction in customer support tickets and enhancing game performance through innovative design. Proficient in Unity and backend development, I excel in problem-solving and optimizing systems for scalability and efficiency. Passionate about delivering high-quality gaming experiences.

Overview

13
13
years of professional experience

Work History

Technical Lead

Zynga
Bangalore
05.2023 - Current
  • Customer Support Ticket Reduction: Decreased CS tickets from 1.13 to 0.91 per 1k DAU (19% reduction).
  • Boat Race: Led design changes, reducing related CS tickets by 70%.
  • Boost Reset: Fixed a persistent race condition, achieving a 100% effective solution.
  • Mini Game Design: Developed a high-performance mini-game system integrated within the existing architecture, maintaining 60+ FPS, completed within 3 months.
  • Dual Branch Solution for Windows: Automated Jenkins script to downgrade ZDK selectively, eliminating redundant maintenance efforts.
  • Improved FTUE system across FVCE and Merge Magic. Implement queuing and lock for Merge Magic and Dev Tool to speed up FTUE development.
  • Facebook Login Fix (Windows): Prevented login failures for a platform generating $1M+ revenue, deployed within 3 days.
  • Completely Overhauled login System by Adding Email Auth and Upfront login system and fixed rare bugs is login flow.

Senior Software Engineer

Circle of Games
06.2022 - 04.2023
  • Developed real-time, turn-based multiplayer games using Unity, Node.js, and MongoDB.
  • Led the backend transition and improved logging/testing for enhanced analysis.
  • Implemented a lobby system & common reward system across multiple games.
  • Worked on a multi-gaming platform, integrating Rummy and Call Break games.
  • Developed technology to host Unity games inside another Android app.

Senior Software Engineer

Zscaler
Bangalore
11.2017 - 04.2022
  • Enhanced data query platforms, scaling from 90 to 200+ clusters over 4 years.
  • Improved code structure & design for better reliability and maintainability.
  • Conducted root cause analysis for data science issues and implemented corrective action plans.

Software Engineer

Zynga
Bangalore
06.2015 - 11.2017
  • Worked on FarmVille 2, FarmVille Country Escape, and Rangoli Rekha.
  • Led the transition of Unity game development from the USA to India.
  • Developed and optimized game features like Boat Race, Land Expansion, and Christmas Bold Beat.
  • Improved match-3 game architecture, reducing code complexity.

Product Engineer

Vizury
Bangalore
01.2014 - 05.2015
  • Moved multiple data science PoCs to production.
  • Consolidated multiple reports into a unified format, reducing costs.

Software Engineer

Zscaler
Bangalore
07.2012 - 12.2013
  • Managed production issues in data reporting and logging modules.
  • Developed an XML report parser using finite state automata string matching in C.

Education

Bachelor of Computer Science -

Thapar University
Patiala, India
07.2012

Skills

  • Game Development: Unity, C#, C
  • Backend Development: Nodejs, Python, MongoDB, Redis, PostgreSQL, RabbitMQ
  • Data Engineering: ETL, Big Data Processing, SQL, Distributed Systems
  • Cloud & DevOps: AWS, Jenkins, Linux
  • Mobile App Development: React Native
  • Software Design: High-Level & Low-Level Design, Scalability, Performance Optimization

Timeline

Technical Lead

Zynga
05.2023 - Current

Senior Software Engineer

Circle of Games
06.2022 - 04.2023

Senior Software Engineer

Zscaler
11.2017 - 04.2022

Software Engineer

Zynga
06.2015 - 11.2017

Product Engineer

Vizury
01.2014 - 05.2015

Software Engineer

Zscaler
07.2012 - 12.2013

Bachelor of Computer Science -

Thapar University

Similar Profiles

CREATE PROFILE
Jatinderpal Singh