Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Jatinder Singh Dhillon

Vpo. Jassi Pau Wali , Bathinda

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

As a manager

In Hotel Sunshine Appartment
04.2022 - 02.2024
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.

As a manager

In Hotel Gold Star
02.2019 - 03.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.

Education

Hotel Management

Institute of Hotel Management
Bathinda
05.2017

Associate of Arts -

Dashmesh Public School
Bathinda
04.2014

High School Diploma -

Dashmesh Public School
Bathinda
04.2012

Skills

  • Task Delegation
  • Cost Reduction
  • Product and service knowledge
  • Operations Management
  • Customer Relationship Management (CRM)
  • Team motivation

Languages

English
Punjabi
Hindi

Timeline

As a manager

In Hotel Sunshine Appartment
04.2022 - 02.2024

As a manager

In Hotel Gold Star
02.2019 - 03.2022

Hotel Management

Institute of Hotel Management

Associate of Arts -

Dashmesh Public School

High School Diploma -

Dashmesh Public School
Jatinder Singh Dhillon