Summary
Overview
Work History
Education
Skills
Workshop And Training
Personal Information
Permanent Address
Hobbies and Interests
Languages
Certification
References
Timeline
Generic
Jatinkumar Sheth

Jatinkumar Sheth

Ahmedabad

Summary

Seasoned Commercial Banker with over 13 years of experience in Branch Banking, Regional sales, Wealth Management, proven ability in sales and end to end process of Assets (Both Retail & MSME proposal) and Liabilities products. Result oriented professional targeting leadership assignments in Banking and finance with an organization of high repute.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Regional Sales Manager - TASC, Govt Business & TPP

The South Indian Bank Ltd.
Hyderabad
09.2023 - 03.2024
  • Managed 71 Branches and 300+ staff under the region to drive TASC (Institutional) CASA, Deposit, Govt Business & TPP Products.
  • Managed more than 400 cr TASC Account CASA Portfolio of the region.
  • Developed and implemented strategies to increase market share in the region.
  • Created and maintained relationships with key customers in the region.
  • Conducted regular review meetings with Branch managers to discuss sales performance and provide guidance on improvement tactics.
  • Monitored team progress towards achievement of goals and objectives set forth by management.
  • Trained staff on product knowledge, customer service techniques, sales strategies etc.
  • Created promotional campaigns to increase sales in the region.

Branch Head

The South Indian Bank Ltd.
Anand
05.2021 - 08.2023
  • Achieved 4X growth in CASA, NRI portfolio, Retail Deposit, 5X growth in GL Portfolio, doubled total Loan Portfolio.
  • Overall Branch Business Development and Management, Achieving the Branch Business Targets on both Asset and Liability Products, i.e CA, SA, CASA, Retail Deposit, Total Deposit, Total Advance, All Retail loans (HL, ML, VL, PL, EL, BL, GL etc), MSME Advance, Agri Advance and other fee income based TPP products i.e Life , General and Health insurance, SGB, APY, NPS, Demat A/c, Trading A/c, SIP MF etc.
  • Sourcing, processing and disbursement of all retail, MSME and corporate Loans, Post Disbursement Compliance and documentation, Credit Monitoring, SMA Management and NPA recovery, Staff Management, ATM Monitoring and efficient management etc, Review and report branch staff performance.
  • Managed daily operations of a branch, including customer service, staff scheduling, and product distribution.
  • Directed the training and development of all staff members in order to ensure they were meeting job requirements.
  • Conducted regular meetings with team members to discuss any issues or concerns related to their work.
  • Resolved customer complaints in a timely manner while maintaining a high level of professionalism.
  • Provided guidance and support to subordinate employees as needed.
  • Utilized data analysis tools to identify opportunities for improvement within the branch's operations.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Assigned duties to employees and examined work for accuracy, neatness and timeliness.
  • Grew business banking relationships through proactive outreach.

Location Hub Manager

The South Indian Bank Ltd.
Delhi
04.2019 - 05.2021
  • Established Location Hub
  • Managed Location hub for Retail and MSME Loan processing operations and personnel, including recruiting, training, scheduling, and performance management of DST (Direct Sales Team) and DSA ( Direct Selling Agents).
  • Review and Report the performance of DSA & DST to vertical head.
  • Developed and implemented operational procedures for efficient workflow.
  • Conducted regular staff meetings to ensure team members were informed of changes in policies and procedures.
  • Reviewed credit applications and financial statements received from DSA and DST to determine customer creditworthiness and recommending the same to CPC for sanction.
  • Analyzed financial data to determine the degree of risk involved in extending credit, Assessed customer creditworthiness based on financial reports, payment histories and other sources of information.
  • Ensured compliance with safety regulations and company policies.
  • Parking the sanctioned file to branches after frequent followup and coordination, and ensured hassle free speedy disbursement. Post disbursement documentation and compliance.

Assistant Manager

The South Indian Bank Ltd.
Ahmedabad, Sanand and Pune
04.2013 - 03.2019
  • Served as Branch Operations Manager, Cash officer, Clearing officer, ATM officer, Gold Loan officer, Loan officer, Business Development officer, Branch Marketing officer, Digital Marketing Officer at different geography and branches.
  • Assisted in developing operational plans and strategies to meet organizational objectives.
  • Monitored daily operations, ensuring efficiency, accuracy and compliance with policies and procedures.
  • Provided guidance to staff on operational matters, resolving issues as they arise.
  • Developed and maintained effective relationships with internal departments and external stakeholders.
  • Coordinated the implementation of new processes and systems to improve overall operations.
  • Ensured compliance with banking regulations and policies.
  • Developed strategies to optimize branch operations.
  • Performed routine audits of branch operations to identify areas for improvement.
  • Managed inventory levels of cash, supplies, and other resources.Supervised daily activities of tellers, loan officers, and other personnel.
  • Initiated marketing campaigns to promote products and services offered by the branch.
  • Prepared monthly reports on branch performance metrics.
  • Collaborated with IT department to troubleshoot technical issues related to banking systems.
  • Provided guidance on best practices for handling difficult customers or situations.
  • Managed branch files per recordkeeping and compliance requirements.
  • Coached staff on policies, procedures and performance strategies.
  • Boosted customer base, acquiring new customers and identifying needs to de relevant produ
  • Grew business banking relationships through proactive outreach.

Clerk

The South Indian Bank Ltd.
Gandhidham
12.2010 - 03.2013
  • Cash Management, Clearing, Entry of all banking transaction, Customer service etc.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.

Education

JAIIB -

Indian Institute of Banking And Finance
Mumbai
01-2013

CAIIB -

Indian Institute of Banking And Finance
Mumbai
01-2013

MBA - Finance

T N Rao College of Management Studies – Rajkot, Gujarat Technological University
01.2011

B. Com - Accounts and Finance

JC Commerce College – Junagadh, Saurashtra University
01.2008

Skills

  • Cohesive Team building & Customer Relationship Building
  • Performance Tracking And Evaluations
  • Hard working, Self Confidence and Discipline
  • Resilient, Ambitious, Conscientious and Flexible
  • Branch Operations Management
  • Communication
  • Financial Advising
  • Sales Expertise

Workshop And Training

  • Workshop on Documentation – By South Indian Bank – Staff Training College
  • Training on Retail Banking Products conducted by NISM (National Institute of Securities Markets , held at Mumbai).
  • FINACLE-10 Training Programme by DEPT. OF INFORMATION & COMMUNICATION TECHNOLOGY
  • Golden Opportunity – A Customised training program for Branch Heads
  • Orientation Training Conducted by The South Indian Bank Ltd , held at Trichur,Kerala.
  • Workshop on retail lending.

Personal Information

  • Age: 35 years
  • Date of Birth: 10/20/1988
  • Marital Status: Married

Permanent Address

Flat No:203, Mahavir Residency, Jamnagar Road, Rajkot

Hobbies and Interests

  • Cooking & Eating food dishes
  • Talk with people

Languages

Gujarati
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2

Certification

  • Certificate in Trade Finance – IIBF
  • Certificate in Anti-Money Laundering and Know Your Customer - IIBF
  • Diploma in Home Loan Advising – IIBF
  • Certificate in Customer Service & Banking Codes and Standards – IIBF
  • Certificate in Prevention of Cyber Crimes and Fraud Management – IIBF
  • Certificate in Foreign Exchange Facilities for Individuals – IIBF
  • Certificate in SME finance for Bankers – IIBF
  • Certificate course in Digital Banking – IIBF
  • SP Certification – IRDA
  • Mutual Fund Distributorship certification Series V- NISM

References

References available upon request.

Timeline

Regional Sales Manager - TASC, Govt Business & TPP

The South Indian Bank Ltd.
09.2023 - 03.2024

Branch Head

The South Indian Bank Ltd.
05.2021 - 08.2023

Location Hub Manager

The South Indian Bank Ltd.
04.2019 - 05.2021

Assistant Manager

The South Indian Bank Ltd.
04.2013 - 03.2019

Clerk

The South Indian Bank Ltd.
12.2010 - 03.2013

JAIIB -

Indian Institute of Banking And Finance

CAIIB -

Indian Institute of Banking And Finance

MBA - Finance

T N Rao College of Management Studies – Rajkot, Gujarat Technological University

B. Com - Accounts and Finance

JC Commerce College – Junagadh, Saurashtra University

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Jatinkumar Sheth