JATISH DESAI
Mumbai
Summary
To be a part of an organization that will offer me a challenging work environment, give me an opportunity to continue to its growth and in turn help me in my knowledge and professional carrier growths.
Overview
6
6
years of professional experience
Work History
Sr Sales
Transliner Maritime Pvt Ltd
Mumbai
12.2022 - Current
- Proactively managing exceptional issues and providing solutions.
- Managing customer relationships to develop long term relationships.
- Active new customers to grow the business.
- Maintain contact with clients to ensure high levels of client satisfaction.
- Resolve sales or delivery issues.
- Building relationships with new customers and distributors.
- Deal with customer feedback, enquiries, complaints.
- Developing and maintaining assigned customers.
- Holding meetings to discuss progress of existing projects.
- Communicating information timely and accurately to customer.
- Promoting products and services to all the existing customer as well as new customers.
- Selling freight rate to customer for Gulf , Far East sector & South East sector.
Customer Service Executive and Haz Desk
Lancer Container Line
Mumbai
04.2021 - 07.2022
- Booking issue to customer as per below approval basis :-
• Haz booking : 1) Local vessel operator approval 2) Transshipment Agent approval 3)
Destination Agent approval. - Onboard Confirmation Forward to Customer.
- Cargo Delivery Status check with transshipment and destination agent and update the same
to Customer. - Doing telecalling sales daily for bookings.
Customer Service Executive
Poseidon Shipping Agency
Mumbai
04.2019 - 05.2021
- Quotation Filing.
- Bookings generations.
- Booking issue to customer as per below approval basis :-
• Haz booking : 1) Local vessel operator approval 2) Transshipment Agent approval 3)
Destination Agent approval. - Solve Shipment Related Customer Issue.
- Issue Certificate to Customer (Vessel Certificate and Landing Certificate).
- Making vessel schedule
- Onboard Confirmation Forward to Customer
- Filling freight corrector for any charges related.
- Giving roll over booking to party.
- Giving amendment CRO for party
- Clearing vssl in the system after vssl sailed.
- Creating new party master in the system.
- Creating vessel voyage in the system
- Filling exp/imp waiver like Surrender charges, Haz documentation charges etc.
- Making various MIS reports like allocation report, Forecast report etc.
Customer Service Executive & Documentation
St John Freight Systems Pvt Ltd
Navi Mumbai
10.2017 - 03.2019
- Properly filing shipping instruction as per shipping line format.
- Properly preparing MBL for export shipment.
- Co-ordination with Local shipper & shipping line for FCL shipments.
- Follow up with the Shipping Line / Forwarders for bill of lading & first print.
- Sending manifest with MBL copies to overseas offices.
- Co-ordination with lines for transshipment details & status of FCL Shipments.
- Generating bookings and filing Quotations.
- Followup with Customers for container pick up status and then Generating SI.
- Generating load list and manifest .
- Sending Haz load list and manifest to VOA.
- Helping Import Team for DO.
Accountant & Clerical Work
KALPESH S.SHAH & CO.
- Worked as an accountant & did some clerical work for a period of 3 months as an intern.
Education
B.COM - Bachelor of Commerce
K.J Somaiya College of Science &Commerce
01.2017
K.J Somaiya College of Science &Commerce
03.2014
S.S.C -
Lokmanya Tilak High School
Mumbai03.2012
Skills
- Willingness to learn new things
- Work hard for aim & work well with others
- Teamwork and Coordination
Personal Information
- Date of Birth: 03/16/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Languages
- English
- Hindi
- Marathi
Hobbies and Interests
- Playing football
- Music & Dancing
- Interacting with new people
Disclaimer
I hereby declare that the above furnished details are correct & true to the best of my knowledge and belief.
Timeline
Sr Sales
Transliner Maritime Pvt Ltd
12.2022 - Current
Customer Service Executive and Haz Desk
Lancer Container Line
04.2021 - 07.2022
Customer Service Executive
Poseidon Shipping Agency
04.2019 - 05.2021
Customer Service Executive & Documentation
St John Freight Systems Pvt Ltd
10.2017 - 03.2019
Accountant & Clerical Work
KALPESH S.SHAH & CO.
B.COM - Bachelor of Commerce
K.J Somaiya College of Science &Commerce
K.J Somaiya College of Science &Commerce
S.S.C -
Lokmanya Tilak High School
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