JAUSPER JOHN PETER
Sales and Customer service
Trichy
Summary
Wish to be working as Sales person to commit and Specialized area with challenges. Over fourteen year experience in airlines industry and Trustworthy. Responsible, Hardworking and be Punctual. Quick learning ability and to dedicate self to become an expertise. Keep time conscious of all process of work performance including operation. Strong aptitude for making sales and to coordinate with team members. Can work under job pressure which is being lead to reach the set goal and challenges. Make enhancement performance to achieve the set goal with team members.
Overview
20
20
years of professional experience
Work History
Cargo Sales Manager
Planit travelglobe pvt Ltd
12.2020 - Current
- GSA for Fly Dubai(FZ)
Assistant Manager- Cargo Sales & Customer Service
Pelican Air Pvt Ltd
09.2019 - Current
- CSA for Air Asia (AK), Malindo Airways (OD) & AFKLM (off Line)
- Analyzed marketing information and translated it into strategic plans.
- Addressed and corrected sales & Customer Service staffs communication issues in a tactful and effective manner.
- Optimized current revenue streams by networking for additional business prospects with established clients.
- Coordinated and managed major proposal processes from initiation to implementation.
- Worked closely with Superiors to formulate and build the cordial relations serving existing customers presumption to solve under regulation
- Retain and Refrain business which will regain our performance.
- Delivered performance updates which will secure our performance
- Targeted new long-term business partner prospects and closed deals with benefit to the company.
- Liaising with Bonded Trucker and First carrier SG /6E & BZ to uplift the cargo for smooth connection ex BLR /DEL & BOM.
- Keep an eye on the shipment to connect as booked ex transit CDG / AMS to all network connections
Business Development – Manager
Bravo logistics Pvt ltd
07.2017 - 08.2018
- Seeking new business to generate revenue with good retention
- Cordial relationship with local authorities Customs/Custodian/Health/ P&Q government agencies
- Liaise with all Airline and Trade partner to uplift the air shipments under smooth operation
- Added value to marketing material by introducing creative advertising concepts or leisure evening
- Answered customer questions regarding products, prices and availability.
Assistant Manager Cargo Sales
Translanka Air Travels (P) Ltd
01.2009 - 05.2017
- GSA for Srilankan Airlines
- Fulfilled customer shipping needs using Interline gate way to reach the destination.
- Reorganized the sales floor to meet the set goal what company fixed.
- Addressed customer inquiries and resolved complaints.
- Delivered excellent customer service by greeting and assisting each customer.
- Liaise with operation team and HUB operation to uplift the cargo as booked ex Origin
- Notify to the consignee for arrival notification about the shipment status
- Make control booking to avoid the needless off load and to utilize the maximum loads to regenerate the revenue
Reservation and Ticketing Agent
Translanka Air Travels (P) Ltd
01.2007 - 01.2009
- GSA for Srilankan Airlines
- Routed knowledge on reach of all segments such as labour to Middle East/Far East/Indian sub continent
- Plan route and computes ticket cost/ using schedule with rate books
- Revert all inquiries made to travel agencies and passengers with tele-sales
- Flight checking and finalise , to advice In flight catering to liaise with operation team
- Prepared necessary proposal planning for forecast passenger report to sales team
- Up sold passenger service if necessary to have loop hold to make revenue
Traffic Assistant
Karnataka Commercial & Industrial Corporation
06.2005 - 01.2007
- GHA for Srilankan Airlines
- Handling Customer and Flight Service ( A320 / 321 ) and coordinate with Airlines
- Check document required for departing passenger
- Checked baggage to designated location for loading
- Assist with UMNR, WCHR,VIP Passenger and requiring special assistance to board conveyance
- Clearing mis- handled baggage and baggage make up area for examine passenger to specified area for loading
Education
M/s.Srilankan Airlines
TRICHY, IN01.2010
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M/s.Srilankan Airlines
CHENNAI, IN01.2009
Reservation Training - MARS
Human Resource Development
01.2007
Bachelor of Science - Chemistry
Jamal Mohamed College
Tiruchirappalli, TN01.2000
Higher Secondary Education - undefined
St.Joseph Higher Secondary School
TRICHY, TN01.1996
Skills
- Business Development
- Budgeting expertise
- Market Feasibility
- Customer-oriented
- Sales Analysis with Revenue and Market Expansion
- Prepare Financial Revenue proposal
- Analyzing market needs and to make revenue budget
- Serving to customers to facilitate and improve level
Personal Information
- Date of Birth: 28th of June, 1978
- Status: Married
- Permanent Address: 48 Bharathi Street, Kamaraj Nagar, Airport, Trichy, South India, IN.
Passport Details
- Number : M 3243054
- Place of issue : Trichy, India.
- Date of Expiry : 27 Oct 2024
- Truly by, Jausper. J P.
Timeline
Cargo Sales Manager
Planit travelglobe pvt Ltd
12.2020 - Current
Assistant Manager- Cargo Sales & Customer Service
Pelican Air Pvt Ltd
09.2019 - Current
Business Development – Manager
Bravo logistics Pvt ltd
07.2017 - 08.2018
Assistant Manager Cargo Sales
Translanka Air Travels (P) Ltd
01.2009 - 05.2017
Reservation and Ticketing Agent
Translanka Air Travels (P) Ltd
01.2007 - 01.2009
Traffic Assistant
Karnataka Commercial & Industrial Corporation
06.2005 - 01.2007
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M/s.Srilankan Airlines
Reservation Training - MARS
Human Resource Development
Bachelor of Science - Chemistry
Jamal Mohamed College
Higher Secondary Education - undefined
St.Joseph Higher Secondary School
M/s.Srilankan Airlines
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