Javanika Seth
Product & IT Head
Hyderabad
Summary
PGPSCOM (MBA), (B. TECH) Degree holder with 14+ years of experience across IT Management, Business Analysis, Product Management, Operations Management, Project Management, Vendor Management, Development, and Implementation of projects across BFSI – Assets, Liability, Corporate Financing, Trade Financing and Insurance products across B2B and B2C segment.
Recently Launched new International Trade Finance product as Product & IT Head for Somani group - Fintech new venture which is used by clients across the globe and many implementations across Banking and Financial sector.
Maximum team size handled is 76 and have also travelling across the globe for International Implementation. Have work experience in MNC's , startups and Fintech.
Have won multiple awards for my exemplary performance across roles.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Product & IT Head
IREP Dhan Private Limited
Hyderabad
12.2022 - Current
- Heading the IT and Product for IREP Credit Capital – Parent Company
- Product strategy, design and rollout.
- Implementation of new software across the companies for all the departments and driving IT innovation.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- Process excellence through automation.
- Currently in process of designing and launching proprietary Loan Management, Lead and Loan origination systems with integrated Sales and Collection Apps for MSME and Vehicle Loans.
- Management, Recruitment and Performance appraisals for IT resources across organization.
- Complete Product Management including Product Roadmap.
- Reporting to COO with direct integrations with Management and Board.
- IT and technical analysis of the companies shortlisted for acquisitions across the group.
Product Head
Indo German International Private Limited
New Delhi
09.2021 - 11.2022
- Product and IT
- Launched International Trade Finance Product along with IT platform for Somani Group for new vertical – Fintech Division. Was part of the Core team. Was reporting directly to Fintech Head.
- As this was a new product, it was designed, developed launched from scratch along with IT application to support operations which has lead generation,accounting, dedicated reporting module along with 40+ integrations.
- Budgeting and Product Strategy.
- Development of IT systems for managing the end-to-end workflow including migration.
- IT budgeting with last product launch – 1.5 Crores.
- Product roadmap in order to achieve product goals and metrics.
- Deployment and management of IT infrastructure including cloud on AWS.
- People Management - Managing a team of Product Managers, Business analysts and data analysts.
- Recruitment and Performance appraisals.
- Data submissions to Senior Management team.
- Driving Digital Transformation across current organizations and group companies.
- Integrating IT systems across group companies.
- IT and technical analysis of the companies shortlisted for acquisitions across the group.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
- .IT risk management.
Senior Business Analyst – (+Project Manager/Product Owner)
TOURISM FINANCE CORPORATION OF INDIA
New Delhi
12.2020 - 09.2021
- My role was of a Project Manager/ Business Analyst/ Transformation Manager and single resource handling all the project implementation at TFCI.
- To digitize all the existing processes across the company.
- Implementation of LOS, LMS, Treasury, ALM, HRMS, Board Meeting management Portal, Document management system, Hardware procurement and Data migration from Manual files and redundant systems
- Identification, Management, SWOT, POC and Vendor onboarding for the above-mentioned software applications (Onboarded 3 vendors)
- Total Projects under implementation and management - 4.1 Crores
- Vendor, Internal and External stakeholder management
- Identification of automation processes across business functions including Business Process engineering
- Preparation of a process flow for all the processes across the company and gap analysis.
- Automating and integrating multiple checks like CIBIL, KYC, Corporate Verification, KYC, and ID checks
- Have implemented a Board Meeting management solution which has gone live in February 2021 – 2 months after joining.
- Completed the Proof of concept and SWOT analysis for DMS, HRMS, LMS, ALM, and Treasury vendors and have received the management approval for the same
- Onboarding FIS as LMS vendor in the process
- Part of the team for procurement of Hardware infra with OEMs – 1.56 Crores - Dell, and Lenovo.
- Involved in Onboarding the vendor for LMS implementation – 10 Crores project
- Single member team for software and hardware Planning, Designing and Implementation of projects with reporting directly to CTO.
- Preparation and Submission of a project plan, Project tracking, proposals, and status presentations to Top management
- Acting as a BA for all the functional requirements, clarification, and documentation shared with the vendors
- Data analytics and presentations for the Management team.
Senior Manager - IT
ORIGO FINANCE PRIVATE LIMITED
Hyderabad
10.2018 - 12.2020
- Role was of a Senior Manager, driving planning, implementation, and delivery of miFIN application (LOS & LMS) and multiple other applications across organization
- Team of 3 BA and 1 infra resource reporting to me.
- Product support for live applications across organization including operations
- Business consultant cum transformation specialist for all the processes across organization
- Handling a team of support staff including their performance appraisals for Loans (MSME – Secured & Unsecured)
- Analyzing the existing processes and the data that is currently captured in excel for loans and providing a solution for the same in the system
- Business Process Reengineering/Process improvements across business functions
- Preparation of the Migration strategy and migration mapping document including submitting the data for migration
- Vendor management along with preparing BRD’s and documentation of CR’s
- Evaluating cost proposals provided by vendor for customization
- Identifying and evaluating prospect vendors
- Review and signoff of FSD’s while coordinating internally across multiple functions.
- UAT testing and signoff.
- Training of Head office and branch users
- Go live readiness and launch
- Planning and implementation of next phase of delivery including the project plan preparation, multiple dashboards for reporting and
- Tab Banking implementation for customer Onboarding for LOS
- Credit Bureau integration for Loans
- Evaluating and identifying 3rd party vendors for future integrations and delivery
- Presentations to CEO and Directors on project status and deliveries including multiple dashboards
- Designing Credit appraisal score card for loans, designing and implementing credit analytics system partnering with CRIF
- Tracking of SLA.
- Negotiation of contract, PO review and signoff
- Vendor visits and appraisals.
- Implementation of Android APP for collections and Sales for Origo Finance which is available in play store for download
- Managing reconciliation and data analytics.
- Managing training on IT systems for the business users.
- Implementation of HRMS system.
Senior Business Analyst
FIS
Guwahati
05.2017 - 09.2018
- Conversion into FIS from Magna), role (Functional + Semi-Technical) for the Core banking/ Microfinance (MF)/Tab Banking implementation/Debit Card/NACH implementation for NESFB bank (earlier NBFC names RGVN).
- Customized microfinance module to 80 % for NESFB which is now being used by 2 other clients.
- Was converted into permanent rolls of FIS within 8 months of joining with a 30% CTC hike and promotion.
- Managing support team, SLA tracking, and the junior BA’s assigned to this Project in Guwahati including their training and appraisals.
- Change request management for Core banking, third-party applications and Microfinance module including all the system changes.
- The stages included requirement gathering, feasibility checks, FSD preparation and Delivery).
- Client Management with an overlapping role of a Project Manager which included preparation of project plans for all the future delivery, publishing MIS, tracking implementation and closure
- Coordinate between business users, Development, reports, production support, IT team and 3rd party vendor team
- Owner of Chart of Accounts for NESFB bank.
- Handling all Profile reports, Loans, ALM, Credit Bureau and AML applications.
- Providing business logic for MIS reports.
- Publishing of ad-hoc reports to clients, management reports and circulating multiple status files.
- Training NESFB Bank users on the AML, MF module and Core banking application.
- Training and guiding the finance team for entry posting and reconciliation.
- Tab banking implementation for Customer Onboarding, Collections and Daily deposits for NESFB bank.
- Part of the steering committee meeting and preparing presentations for the same.
- Was part of the FIS product demo for clients as part of Presales.
Business Analyst, Business
FIS
08.2016 - 05.2017
- Analyst role for the Core banking/ Microfinance (MF) for RGVN Microfinance (now NESFB Bank)
- Analysis of the existing system for Micro financing used by RGVN (Now NESFB) requirements gathering (MF), BRD and FSD preparation and sign-off
- Preparation of test cases and completing UAT testing for Core banking and MF
- Client Management as located at the Clients place
- Coordinate between business users, Development, reports and IT team
- Preparation of Chart of Accounts for MF, Treasury and NESFB Bank
- Handling MF reports and AML applications
- Publishing of ad-hoc reports and status files
- Training RGVN users on the Profile MF module
- Support Bank launch activities.
Operations Manager
08.2012 - 10.2013
- Kindle Content Operations
- Part of the Kindle Launch project team for India
- Managing the Failure Analysis team for E-book conversion, which comprised of 13 people for English and Latin language failed titles
- The top 3 failure issues are analyzed and the team works towards resolving the same coordinating the same with vendors and IT team and establishing new processes in place for such issues
- Was part of the operational excellence team, work also involved identifying the areas with the scope of improvement and driving process improvements projects across the globe
- Underwent Green belt training for 6 Sigma and successful completion of 2 Green Belt projects as a team member
- Worked as a PMO by coordinating with various stakeholders for various project implementations across KCO global operations including the Development and engineering team
- This task also included publishing project reports, requirement gathering, preparing of business requirement document (BRD) and functional specification document for sign off
- Data analysis, mining, and fulfilling data requests received from the various stakeholders across the business unit
- Preparation, consolidation and presentation of metrics for weekly and monthly reviews across business unit
- Handling high priority E book conversion basis, the requests received from vendor managers across the Globe
- Support E book launches across countries for various languages
- Part of the recruitment team across the business function including the software team
- Single point of contact for all escalations
- Managing various workflows across processes
- Part of the recruitment panel for KCO as successfully completed the Making Great Hiring Decisions training
- Managing team performance ensuring regular performance discussions including team appraisals
Manager
SCOPE INTERNATIONAL PRIVATE LIMITED, Standard Chartered Bank
07.2010 - 08.2012
- Part of the Core banking implementation team (SIMCO) for the Singapore & Malaysia, CEMS (Customer Experience Management System)/SAO project implementation team - Singapore
- Representative for the CB GSSC Chennai for both the projects and one point of contact for all the business requirements and queries from the project side – Banking domain
- Part of the PMO team representing GSSC Chennai Operations
- Part of Filenet implementation project for Singapore operations
- Responsible for BRD preparation, functional specifications review, Testing and signoff
- To summarize my role was of Business Analyst/PMO/Test Manager reporting to the Head of Banking Operations in Singapore and Malaysia and on frequent travel to Malaysia
- Handle the UAT Singapore and Malaysia testing team for the Core banking project alongside the recruitment
- The team size was 12
- Test Lead for 5 modules – Standing Instructions, Direct Debit Mandate, Reports, Risk and Sweeps for Malaysia and Singapore
- Preparation of test cases for testing
- Part of the requirements gathering team/BRD preparation and UAT testing team for the CEMS project in Singapore
- Heading the data cleanup team for Singapore and designing process steps to have the same done
- Writing functional specifications for the relevant processes and part of the review discussions
- Onsite Project support including MIS and metrics preparation
- Stakeholder management
- Travelling across countries for project implementation and support
Associate Manager
09.2009 - 06.2010
- Managing Account Opening and static data maintenance unit for Accounts and Cards (Debit & Credit) for Singapore banking operations unit which was a team of 3 Team Leaders and 75 indirect reportees and driving team performance to meet organizational goals
- Timely resolution of issues/queries within the acceptable turnaround times
- Preparation of various MIS for reporting
- Monitoring the adherence to the audit deliverables in the unit
- Preparing monthly reports with details of the productivity, KPI, quality & SLAs and share the same with the Singapore CPC and the management
- Co-ordination with stakeholders / clients to resolve their queries / problems
- Handling recruitment of team members and capacity planning
- Volume Management
- Stake holder management
Associate Manager
Wealth Management
09.2008 - 08.2009
- Managing banking operations of Gulf – Investments (UAE, Qatar, Bahrain, Lebanon, Jordan) & Ban assurance (UAE), Hong Kong Investments and India – Insurance
- Team size was of 18 direct reportees and driving team performance to meet organizational goals
- Handling operations business of Bajaj Allianz Life Insurance, Tata AIG and RSA General Insurance for India and 156 funds and 3 Insurance Service providers for the Gulf
- Analysis of data and part of the new product development team to ensure seamless operations and amicable support to the products team
- Managing BIS system that will support Pan India- Insurance and EBBS for Gulf Operations
- Review and follow up with the IT vendor for the closure of issues
- Preparation of various MIS for reporting
- Monitoring the adherence to the audit deliverables in the unit
- Taking care of Accruals and commission reconciliations for India Insurance and Gulf Investments and submission of various returns to finance
- Taking care of Units of Holdings reconciliations for UAE, HK and NGL countries
- Calculations of Trail fee commissions for UAE
- Booking FX transactions and managing settlements
- Preparing monthly reports with details of the productivity, quality & SLAs and sharing the same with multiple internal teams and management
- Coordination with stakeholders/clients to resolve their queries/issues
- Volume forecasting and capacity planning.
Assistant Manager
STANDARD CHARTERED BANK, Insurance Services
06.2007 - 08.2008
- Managing all the inbound and outbound operations activities related to Insurance (Life and Non-Life) – Pan India and the Insurance operations team consisting of 5 direct reports
- Continuous review of existing processes, their analysis, and closure of the gaps if found any
- Timely resolution of issues/queries within acceptable turnaround times
- Monitoring of the audit deliverables and taking care of all the audit deliverables for the Unit
- Checking of Accruals and commission reconciliations for India Insurance
- Preparing monthly reports with details of the productivity, quality & SLAs and sharing the same with the Sales team and the management
- Coordination with stakeholders/clients to resolve their queries/problems
- Volume forecasting and management of capacity planning and utilization for the three unit
- COMPLETED AND SUCCESSFULLY IMPLEMENTED PROJECTS
- NAME DESCRIPTION
- Trade Finance Platform Implemented the end-to-end IT Infra and Trade Finance Platform with multiple integrations
- Board Meeting Management Software Implemented Board Meeting Management software at TFCI
- LOS & LMS Implementation, HRMS & Data Migration Launched LMS and LOS system, HRMS that also included data migration for Secured and Unsecured Loans
- Mobile APP & WEB for Collections Launched Mobile Web and APP for Sales and Collections with HDFC Payzapp integration, automated receipts, and multiple payment options using UPI
- NESFB Bank Launch Supported single-handedly Microfinance (Assets) and AML (Anti-money laundering system for NESFB), including the creation of a Chart of accounts for the bank and defining most of the accounting entries
- Since resource onsite is involved in planning, vendor management, and implementation
- The bank went live on 17th Oct 18
- Yield Improvement, EN and Latin @ Amazon.com Part of a Greenbelt project for improvement of conversion yield from 50% to 70% for EN and EU books which was successfully completed
- Core Banking implementation project for Singapore and Malaysia (SIMCO) Contributed to the project as a Business analyst/PMO/ Test Lead including managing the entire testing team and handling the data clean-up team for system migration
- Was the only PMO from the banking operations team of Standard Chartered Bank for Singapore and Malaysia
- CEMS – Singapore Customer Experience Management system designed to enhance customer visibility across the frontline and provide one consolidated view of the customer profile enabling a better understanding of customer dynamics
- It also helps in serving customer requests without back-office intervention
- SAO – Singapore Standard Account opening is a system that allows you to open accounts in bulk mainly used for opening salary accounts with entering minimal information
- BRD preparation, FS review/ sign off and testing was done by me
- MIGRATION OF UAE Investments HUB and NGL Countries Processing Centres This included the end-to-end financial transactions and operations for Mutual funds, Bonds, CPN and Bancassurance for UAE, Qatar, Bahrain, Lebanon, Jordan, Kenya & Nigeria
- Handing clearstream system for processing of CPN and Bonds
- Process Development – Tata AIG Insurance Involved in designing the process operations - for the TATA AIG Insurance newly being sourced by SCB, data analysis, testing and implementation
- BIS System Development Involved in the BIS system enhancement for Capturing Pan India Insurance data for SCB customers
- IQ2 Project An improvement project was taken up for to improve the strike rate for renewal premium payments to 60% from 40% and to decrease the customer’s complaints by 25% and received an award for this project
- AEB Integration Integration of Credit card and CASA accounts of AEB customers
- Singapore Migrations Singapore operations HUB migration to GSSC Chennai
- SVS System
- Development Designed, tested and automated the Signature verification system for Singapore.
Education
MBA - Operations & Supply Chain Management
International School of Business & Media
Pune 05.2005 - 05.2007
Bachelor of Science - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University
Hyderabad 06.2002 - 05.2005
Skills
Fintech & Startup Launch
Product Strategy & Management
MS office
Business Transformation & IT Implementation
Team Building & People Management
SQL (Basic)Service now, JiraHRMS
MS ProjectLOS, LMS and Col ending
Loans - Business & Microfinance
MiFIn , Profile and HRMS
Accomplishments
- Performance award at Origo Finance
- Performance award for my contribution towards NESFB bank Launch from FIS
- Award for Successful implementation for the SIMCO project for Malaysia as was one of the key contributors. Awarded by CEO – Standard Chartered Bank Malaysia in Malaysia.
- Performance Award December 2011 for the SIMCO project - Core Banking Implementation Project for contribution to Malaysia Implementation
- Business Champ Service Award Dec 08 at Scope International for a Project taken up for India Insurance and its successful completion under my guidance as Project Leader
- Subject Topper Gold Medal in VLSI subject in graduation.
- Food Committee member at Family Day Function at Standard Chartered bank.
- Part of the team that visited an NGO for 3 days which takes care of HIV-affected and infected children.
- Participant in the Heart and Soul project currently run by Scope International.
- A participant in Standard Chartered Mumbai Marathon 08.
- Won many Elocution's and essay writing competitions at the school and college level.
- Scheduled Employee Engagement events for the team.
- Part of the Right first start and take sessions for all new joiners once in a month.
Timeline
Product & IT Head
IREP Dhan Private Limited
12.2022 - Current
Product Head
Indo German International Private Limited
09.2021 - 11.2022
Senior Business Analyst – (+Project Manager/Product Owner)
TOURISM FINANCE CORPORATION OF INDIA
12.2020 - 09.2021
Senior Manager - IT
ORIGO FINANCE PRIVATE LIMITED
10.2018 - 12.2020
Senior Business Analyst
FIS
05.2017 - 09.2018
Business Analyst, Business
FIS
08.2016 - 05.2017
Operations Manager
08.2012 - 10.2013
Manager
SCOPE INTERNATIONAL PRIVATE LIMITED, Standard Chartered Bank
07.2010 - 08.2012
Associate Manager
09.2009 - 06.2010
Associate Manager
Wealth Management
09.2008 - 08.2009
Assistant Manager
STANDARD CHARTERED BANK, Insurance Services
06.2007 - 08.2008
MBA - Operations & Supply Chain Management
International School of Business & Media
05.2005 - 05.2007
Bachelor of Science - Electrical, Electronics And Communications Engineering
Jawaharlal Nehru Technological University
06.2002 - 05.2005