Javed Hussain

Oversee operations related to Windows Server, Active Directory, DNS, DHCP, Group Policy, File Server, and Server patching, Print Server, VMware\V-Sphere, Horizon VDI, Backup\Restore, GPO management

• Have worked with migration team to migrate on-premise servers and applications to Cloud.
• Troubleshoot escalated Windows infrastructure issues and coordinate with vendors if needed.
• Maintain system availability, monitor health, and ensure compliance with security standards.
• Lead or assist in infrastructure upgrade and migration projects.
• Implement and enforce ITIL processes (incident, change, and problem management).
• Ensure 24x7 availability for critical systems and on-call support as required.

Lead or assist in infrastructure upgrade and migration projects

Led a team of support engineers handling L1–L3 escalations for Windows and end-user support.

Windows Servers patching, backups, and disaster recovery planning.

Managed enterprise AD Environment with DHCP,DNS,File Server,NTFS permissions, shared drives, DFS, and data access audits, Print Servers and other enterprise Application Servers.

Developed PowerShell scripts to automate daily administrative tasks and improve response time

Led a team of support engineers handling L1–L3 escalations for Windows and end-user support.

Windows Servers patching, backups, and disaster recovery planning.

Managed enterprise AD Environment with DHCP,DNS,File Server,NTFS permissions, shared drives, DFS, and data access audits, Print Servers and other enterprise Application Servers.

Developed PowerShell scripts to automate daily administrative tasks and improve response time.