Results-driven Branch Manager with extensive experience in EdTech and customer support. Skilled in leading teams, driving student enrollment, and enhancing customer satisfaction through exceptional service. Adept at managing branch operations, handling student and parent enquiries, and implementing service improvements to boost engagement and retention. Proven ability to optimize sales strategies, oversee administrative functions, and ensure seamless coordination between academic and support teams. Passionate about leveraging technology to enhance learning experiences and build strong customer relationships.
Operations management
Business development
Customer service
Problem-solving
Team leadership
Multitasking